Job description

Description Of Work The HR Data Analytics Program Analyst (Program Analyst II) is responsible for supporting the Human Resources Department in improving decision-making, process efficiency, and program delivery through the use of data analytics and system-driven process improvements. This position performs advanced analysis of HR-related data, develops tools and reports to support stakeholders, and supports the management of key HR programs. Work at this level is distinguished by its independent execution, multi-program scope, and emphasis on data-informed solutions. The role involves extracting and analyzing data from multiple internal and external systems, managing HR process improvements through tools like Smartsheet, and supporting compensation programs that fall outside traditional payroll systems. The position serves as a resource to internal and external stakeholders by responding to data inquiries, developing reports and dashboards, and providing insight into workforce and HR trends. Key Responsibilities • Extract, clean, and analyze HR data from various internal and external systems to identify trends, patterns, and insights. • Develop and deliver dashboards, visualizations, and reports to support decision-making by HR leadership and stakeholders. • Identify and implement process improvements within HR systems and workflows, including automation and project management through tools like Smartsheet. • Support and coordinate compensation and workforce programs that operate outside traditional payroll systems. • Provide consultation and data analysis to HR program areas, managers, and leadership to inform strategic decision-making. • Respond to ad hoc data requests from leadership, managers, and external stakeholders, ensuring accuracy and actionable insights. • Collaborate with HR professionals and stakeholders to design data-driven solutions to workforce and organizational challenges. • Serve as a subject matter expert on HR data, providing guidance, consultation, and training to enhance HR’s analytical capabilities. • Effectively manage multiple priorities while ensuring timely delivery of analytics and reporting needs. This is an INTERNAL POSTING open ONLY for current employees of the NC Department of Adult Correction and eligible RIF candidates from NC State Government including temporary employees within the NC Department of Adult Correction. Knowledge, Skills And Abilities / Competencies • Maintains the ability to collaborate effectively with HR professionals, leadership, and other stakeholders to support decision-making and strategic initiatives. • Possesses a thorough understanding of Human Resources policies, practices, and procedures. • Exhibits in-depth knowledge of HR Information Systems (HRIS), data structures, and reporting capabilities, including the ability to extract, clean, and analyze complex datasets • Possesses extensive experience in analyzing HR data to identify trends, patterns, and areas for improvement, and in presenting findings through clear visualizations and reports. • Demonstrates a proven ability to design and implement process improvements and system-based solutions that enhance HR efficiency and effectiveness. • Exhibits exceptional communication skills, effectively presenting data-driven insights and recommendations orally and in writing to a variety of audiences. • Demonstrate strong analytical and problem-solving skills with the ability to develop data-informed solutions to organizational challenges. Management Preferences: • Experience with data analysis and reporting in North Carolina's Integrated HR-Payroll System (formerly known as BEACON) • Experience with Power BI, automation of workflows, and Smartsheet or similar project management tools. • Intermediate to Advanced skill level in Microsoft Excel. • Ability to integrate data from diverse sources, establish relationships between databases, and present information as a unified source. • Strong analytical and problem-solving skills. Minimum Education And Experience Requirements Bachelor's degree from an appropriately accredited institution and five (5) years of progressive experience related to the area of assignment; or an equivalent combination of training and experience. Supplemental and Contact Information About Us DAC is the largest state agency with more than 26,000 employees. It is responsible for safeguarding and preserving the lives and property of its citizens through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced after conviction for violating North Carolina laws. This department includes State Prisons with custody, healthcare, and facility operations staff as well as the division of Community Supervision. Other divisions include Administration, Compliance & Accreditation, Comprehensive Health Services, Internal Affairs & Intelligence Operations, Post-Release Supervision & Parole Commission, and Rehabilitation & Reentry. We have a mission that matters! The North Carolina Department of Adult Correction (DAC) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. DAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity and budgetary considerations pertinent to the advertised position. It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions. • Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications. • Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22. • If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education. • If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements: Correctional & Probation/Parole Officer Certification . • The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions (Download PDF reader) (Download PDF reader) . For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help- Line at 855-524-5627. If there are any questions about this posting other than your application status, please contact Stephanie Miller at 984-800-9283 or stephanie.b.miller@dac.nc.gov .

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