Job description

POSITION SUMMARY: This position will act as a business partner between IT and other key business functions, such as: Finance, Accounting, Supply Management, Sales & Marketing and Human Resources. The successful candidate will work as a member of the IT team responsible for application solution & design, and code deployment and promotion in different environments. Essential Functions & Key Responsibilities: • Manage 3rd party vendors, opening cases including Microsoft support, SPS/Data Masons, Dynaway and D365/Power BI. • Must have experience with Power platform (Power BI, Power automates, Power apps, Flow, AI builder). • Responsible for mapping business processes to specific functions within the MS Dynamics 365/Dataverse applications, administration, configuration and/or development of a specific system. • Knowledge of the following D365 modules: • Finance • Inventory • Supply Chain • Sales & Marketing • Human Resource • Maintenance work orders (Dynaway) • EDI integration (SPS/Data Mason) • Production control • Warehouse management • LCS management of resources for the 4 environments. • Develop consensus with key users on configuration, impact, business process designs. • Prepare detailed flow charts and diagrams outlining systems capabilities and processes. • Review current procedures, uncover any issues and make recommendations for improvement to the company business processes. • Provide training and guidance to team members and end users. • Follows up on L1, L2 and L3 internal and external tickets/cases. • Documenting SOP (Standard Operating Procedures) for application system changes, and troubleshooting. Education/Experience: • Relevant certification for Microsoft Dynamics 365 Finance & Operations • Bachelor’s or master’s in information systems, Information Technology, Computer Science or Engineering, or equivalent. • Minimum of 3 to 5 years of business system support and resource management. MS Dynamics AX/D365 F&O experience is required. • Nice to have experience with X++ coding. • 5+ years of experience working with SSAS, SSRS, SSIS, Data warehousing, data modeling, Power BI. • Expertise knowledge of Microsoft SQL server, Office tools like Excel. • Ability to communicate effectively verbally and in writing at all organizational levels. • Strong analytical skills and attention to detail required, including project management, process flow, requirements/gap analysis, and technical documentation. • Strong communication skills and ability to work with cross functional teams. Soft Skills • Problem solving - the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully. • Interpersonal Skills - the individual maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things. • Oral communication - the individual speaks clearly and persuasively in positive or negative situations, group presentations and meetings. • Planning/organizing - the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans. • Quality control - the individual demonstrates accuracy and thoroughness and monitors their own work to ensure quality. • Adaptability - the individual adapts to changes in the work environment, manages competing demands and can deal with frequent changes, delays or unexpected events. • Dependability - the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance. • Safety and security - the individual actively promotes and personally observes safety and security procedures and uses equipment and materials properly. Other Job Requirements • Must have a strong command of the English language. • Must have reliable transportation; occasional travel may be required. Benefits • Extended Dental, Health and Vision coverage • RRSP match • Bonus potential in addition to base pay • Free on-site parking POSITION SUMMARY: This position will act as a business partner between IT and other key business functions, such as: Finance, Accounting, Supply Management, Sales & Marketing and Human Resources. The successful candidate will work as a member of the IT team responsible for application solution & design, and code deployment and promotion in different environments. Essential Functions & Key Responsibilities: • Manage 3rd party vendors, opening cases including Microsoft support, SPS/Data Masons, Dynaway and D365/Power BI. • Must have experience with Power platform (Power BI, Power automates, Power apps, Flow, AI builder). • Responsible for mapping business processes to specific functions within the MS Dynamics 365/Dataverse applications, administration, configuration and/or development of a specific system. • Knowledge of the following D365 modules: • Finance • Inventory • Supply Chain • Sales & Marketing • Human Resource • Maintenance work orders (Dynaway) • EDI integration (SPS/Data Mason) • Production control • Warehouse management • LCS management of resources for the 4 environments. • Develop consensus with key users on configuration, impact, business process designs. • Prepare detailed flow charts and diagrams outlining systems capabilities and processes. • Review current procedures, uncover any issues and make recommendations for improvement to the company business processes. • Provide training and guidance to team members and end users. • Follows up on L1, L2 and L3 internal and external tickets/cases. • Documenting SOP (Standard Operating Procedures) for application system changes, and troubleshooting. Education/Experience: • Relevant certification for Microsoft Dynamics 365 Finance & Operations • Bachelor’s or master’s in information systems, Information Technology, Computer Science or Engineering, or equivalent. • Minimum of 3 to 5 years of business system support and resource management. MS Dynamics AX/D365 F&O experience is required. • Nice to have experience with X++ coding. • 5+ years of experience working with SSAS, SSRS, SSIS, Data warehousing, data modeling, Power BI. • Expertise knowledge of Microsoft SQL server, Office tools like Excel. • Ability to communicate effectively verbally and in writing at all organizational levels. • Strong analytical skills and attention to detail required, including project management, process flow, requirements/gap analysis, and technical documentation. • Strong communication skills and ability to work with cross functional teams. Soft Skills • Problem solving - the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully. • Interpersonal Skills - the individual maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things. • Oral communication - the individual speaks clearly and persuasively in positive or negative situations, group presentations and meetings. • Planning/organizing - the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans. • Quality control - the individual demonstrates accuracy and thoroughness and monitors their own work to ensure quality. • Adaptability - the individual adapts to changes in the work environment, manages competing demands and can deal with frequent changes, delays or unexpected events. • Dependability - the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance. • Safety and security - the individual actively promotes and personally observes safety and security procedures and uses equipment and materials properly. Other Job Requirements • Must have a strong command of the English language. • Must have reliable transportation; occasional travel may be required. Benefits • Extended Dental, Health and Vision coverage • RRSP match • Bonus potential in addition to base pay • Free on-site parking

Requirements