Job description

The Microsoft 365 Administrator utilizes deep expertise in Exchange Online within a hybrid environment and strong proficiency in Microsoft 365 (M365) to support the firm's Microsoft applications and performance. The Microsoft 365 Administrator is also responsible for enabling seamless integration and performance across our enterprise systems and providing troubleshooting to resolve technical issues. ESSENTIAL FUNCTIONS: • Administers and supports Microsoft 365 applications: Exchange Online, SharePoint, Teams, OneDrive, Intune and Purview. • Manages user accounts, provisioning, licenses, and security policies in Microsoft Entra ID, deprovisioning and the M365 Admin Center. • Monitors and troubleshoots M365 services to ensure high availability and performance firmwide. • Configures and enforces internal security policies including MFA, Conditional Access, and compliance settings to ensure proper governance and data protection in-line with organizational and regulatory requirements. • Manages Microsoft Azure Entra and other security tools to protect against phishing and cyber threats. • Develops and implements governance policies for data retention, compliance, and secure collaboration. • Automates administrative tasks using PowerShell and Microsoft Power Automate. • Troubleshoots, diagnoses and resolves technical issues; provides escalation support for end users and IT colleagues. • Provides end-user training, and promotes best practices to improve adoption and efficiency • Monitors and reports system performance, usage, and adoption; generate reports to inform IT leadership. • Stays current with Microsoft 365 roadmap updates and recommend improvements. • Takes on additional responsibilities as needed or assigned. QUALIFICATIONS: • Bachelor's degree or equivalent combination of education and work experience. • Minimum of 5+ years of work experience in Microsoft 365 administration and services. • Proven experience managing Exchange Online in a hybrid environment in mid to large sized companies. • Proven experience with PowerShell scripting for automation and troubleshooting. • Understanding of compliance and data governance in M365 preferred. • Solid understanding of networking fundamentals (DNS, TCP/IP, firewalls, VPNs). • Experience with Microsoft Entra ID and identity federation (ADFS, SSO). • Strong time management, prioritization, problem-solving, and organizational skills and the ability to work effectively in a high pressure environment. • Strong oral and written communication skills and the ability to effectively communicate work flow and project updates. • Microsoft certifications (e.g., MS-102, AZ-104, or equivalent) preferred. • Experience with Microsoft Defender for Office 365 and endpoint protection preferred. • Familiarity with KnowBe4 or similar security awareness platforms preferred. • Experience in legal environments preferred. • Ability to maintain confidentiality of matters and other firm business information. Wolf Greenfield offers a comprehensive benefit package focused on the overall well-being of firm employees. Our benefits include multiple health care plan options, vision and dental insurance, flexible spending accounts/health saving accounts and life insurance. Eligibility for our employer sponsored 401(k) plan includes an employer match and discretionary profit sharing. The firm is invested in our employees development by providing tuition reimbursement and professional development opportunities. Additionally, WGS offers further benefits and perks focused on employee well-being including generous paid time off; including sick time and vacation time, parental leave, commuter benefits, charitable matching gift program, well-being support and much more! Wolf Greenfield does not offer visa sponsorship. All job openings are subject to export control regulations. Any offer of employment is subject to the successful completion of a background check. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Physical Demands: The firm will strive to provide reasonable accommodations, as requested, to enable an employee with a disability to successfully perform this position in our office setting. Frequent communication is an essential aspect of this position and employees must be able to exchange timely and accurate information in a variety of situations. This position may also encompass maintaining a stationary position for long periods of time (at least up to 50% of the workday) with occasional movement, as well as lifting and/or moving objects that weigh up to 25 pounds. Other essential functions may apply and employees working remotely have the same or similar requirements. Work Environment: The office work environment of the firm is characteristic of the environment the job holder will encounter. In this typical office setting, an employee will encounter standard office equipment and any noise associated with that equipment. The noise level is usually quiet to moderate. The office setting of Wolf Greenfield requires the ability to manage multiple work priorities along with frequent interruptions. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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