Job description

OpenArc - Empowering Your Career. As a leading IT staffing firm, we are dedicated to connecting talented professionals with your ideal opportunities. We are currently seeking a qualified Help Desk/ Network Admin to join our client’s organization and contribute to their ongoing success. Job summary We are seeking a motivated and technically skilled individual to provide IT support and assist with the maintenance and administration of our network infrastructure. This hybrid role combines frontline help desk responsibilities with hands-on network and systems support. Responsibilities: • Provide Tier 1 and Tier 2 technical support to end users via phone, email, and in-person. • Troubleshoot hardware, software, and network issues on Windows and/or macOS systems. • Maintain and support local and wide area networks (LAN/WAN). • Install, configure, and update operating systems, software, and peripherals. • Manage user accounts and permissions using Active Directory and other access tools. • Monitor network performance and resolve connectivity issues. • Support server backups, antivirus, and patch management. Requirements: • Experience with virtualization (VMware/Hyper-V). • Familiarity with cloud services (Azure, AWS). • Basic scripting or automation knowledge (PowerShell, Bash, etc.). At OpenArc, we prioritize your career success and strive to build exceptional technical teams for our clients. By understanding your experience and aspirations, we ensure to present you with rewarding and fulfilling opportunities. As an employee of OpenArc and our clients, you will be eligible to participate in a comprehensive benefits package. OpenArc is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Requirements