Job description

SHAREPOINT AND WEB ADMINISTRATOR - 55001034 Join to apply for the SHAREPOINT AND WEB ADMINISTRATOR - 55001034 role at State of Florida Requisition No: 848207 Agency: Department of Transportation Working Title: SHAREPOINT AND WEB ADMINISTRATOR - 55001034 Pay Plan: Career Service Position Number: 55001034 Salary: $49,808.81 - $64,458.47 Posting Closing Date: 03/11/2025 CONTACT PERSON: Rose Murphy CONTACT PHONE NUMBER: 813-975-6212 CONTACT EMAIL ADDRESS: rose.murphy@dot.state.fl.us POSITION DESCRIPTION: Performs system administration and provisioning. Controls access and authorization (creating and assigning members to the appropriate role), installs and configures database server software, configures SharePoint online services, responds to system warnings, alerts, and errors, and diagnoses and resolves system problems. Plans for high availability configurations. Follows provisioning policies to grant access to the Departments managed resources. Monitors Service Desk queue and resolves support tickets as assigned. Documents work performed and resolution(s). Identifies, analyzes, and resolves problems and issues using troubleshooting tools and techniques as well as teamwork. Provides high level of customer services by providing status and information to the customer. Serves as SharePoint Administrator. Configures service applications, web applications, and site pages and collections. Creates front-end portals and user profile services. Deploys and monitors custom business solutions. Serves as Web Server Administrator. Establishes system specifications by analyzing access, information, and security requirements. Maintains Web system performance by performing system monitoring and analysis and performance tuning. Performs user provisioning to ensure access to authorized resources and applications. Sets up user computer network access and email accounts as requested. Gives users access to systems, network applications, and databases based on a unique user identity. Deactivates user objects and attributes when requested. Serves as Database Administrator. Routinely monitors database performance logs. Plans, tests and installs Standard Query Language (SQL), updates, and logs. Monitors SQL backups and helps plan the SQL disaster recovery plan. Troubleshoots and resolves issues with District applications. Performs Active Directory administration following current applicable standards and guidelines. Administers Active Directory by using administrative tools. Creates and manages user and service accounts. Creates and administers computer objects and accounts to join the domain. Provides technical support for the Central Office Enterprise Geographical Information Systems (GIS) development team and District GIS Coordinator. Performs duties as the Electronic Document Management System (EDMS) Coordinator for the district. Participates on statewide teams, both internal and external to the Office of Information Technology. Provides facts to facilitate the teams decision making process and to achieve the teams goals. Shares information and receives feedback from other Office of Information Technology staff as appropriate. Troubleshoots network problems and outages in their area of responsibility. Schedules upgrades and collaborates with network engineers for network optimization. Plans, organizes, manages, and tracks projects. Develops the project plan and schedule. Supports and informs project stakeholders and team. Identifies and mitigates project risks and conflicts. Tracks project progress and goals achieved. Generates and maintains technical documentation as assigned. Documents server names, roles, and addresses. Documents changes such as application installations and modified security settings as required. KNOWLEDGE, SKILLS AND ABILITIES: Advanced knowledge of Microsoft Online collaborative applications including SharePoint sites and collections, web pages and web part authoring and Office365 applications, support techniques and diagnostic tools and software; skilled at deploying, managing and providing technical support for SharePoint online, Microsoft One Drive Microsoft TEAMS, Microsoft Power Apps, and other software applications such as database drivers, connection software, and related database support tools; ability to plan, organize, and track projects; ability to communicate effectively both verbally and in writing; ability to research information; ability to make quick decisions, solve problems, remain flexible, and keep a positive mental attitude; ability to read, understand, and comply with the Departments policies and procedures, guidelines, and practices related to network and security standards; ability to develop and maintain technical documentation for supported systems; ability to provide excellent customer service. MINIMUM QUALIFICATIONS: Three (3) years of experience in supporting Microsoft SharePoint (Online or Hybrid), and One Drive and Teams experience desired. Post secondary education can substitute for the required experience on the following basis: An Associate degree in an Information Technology related field can substitute for one (1) year of the required experience. A Bachelors degree in an Information Technology related field can substitute for two (2) years of the required experience. OTHER JOB RELATED REQUIREMENTS: This position requires a Level 2 background check in accordance with the Statewide Law Enforcement Radio System (SLERS) requirements and Section 282.709, Florida Statutes. #J-18808-Ljbffr

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