Job description

Job Title: Support Engagement Lead – Data Platform (Azure & Databricks) Location: Dallas (Client office 3-4 days a week) Job Type: Full-time Role Overview: We are seeking a strong Data Engineering Lead with support engagement experience to manage and enhance a Data Platform built on Azure and Databricks. This role requires a hands-on leader who can stabilize, optimize, and mature platform operations through structured processes and automation. Key Responsibilities: • Incident & Communication Management – Ensure quick resolution, RCA, and transparent stakeholder updates. • Proactive Monitoring & Optimization – Improve performance, cost, and reliability. • Data Quality & Governance – Enforce data integrity, lineage, and compliance. • Change & Release Management – Streamline deployments and minimize disruptions. • Reporting & Continuous Improvement – Track KPIs, resolve recurring issues, and drive efficiency. • Knowledge Management – Maintain documentation, SOPs, and training for seamless operations. • Automation & Monitoring – Implement self-healing mechanisms and reduce manual overhead. Qualifications: • 8+ years in data engineering & platform support, with expertise in Azure & Databricks. • Strong knowledge of incident management, performance tuning, and data governance. • Hands-on experience with SQL, Python, Spark, and CI/CD pipelines. • Familiarity with monitoring tools (Azure Monitor etc.) and automation frameworks. • Excellent communication and stakeholder management skills.

Requirements