Job description

Telecommunications Engineer is responsible for planning, deploying, configuring, maintaining and monitoring corporate telephony systems, largely based on Microsoft Teams ecosystem. They provide technology and process expertise in the application of new and existing technologies to deliver great customer experience with hybrid work, including meetings, conference calls, large events, VoIP and related telecom functions. This is a "hands-on" position requiring solid technical skills, analytical thinking as well as excellent interpersonal and communication skills. KEY RESPONSIBILITIES: • Support administration and 24x7 delivery of telecom services in an enterprise scale environment. • Support corporate audio and video collaboration systems: • Microsoft Teams calling and meetings • Microsoft Teams Rooms based audio/video conferencing • Remote office work for A/V technology (Cisco and Microsoft) • Contact center, call recording and other auxiliary telecom functions • Cisco Webex based meeting events • Support high visibility and executive-related events and needs, both in person and remotely. • Assist with Microsoft Endpoint and Office 365 management, as capacity allows. • Evaluate security posture and identify process improvements. • Manage break/fix work and customer requests related to telephony services, including equipment deployment and servicing • Troubleshoot infrastructure wiring (ethernet, copper and fiber) and telecom equipment (gateways, routers, circuits) • Provide localized support of wired and wireless data network (smart hands) • Manage telecom related projects EDUCATION, KNOWLEDGE, SKILLS AND ABILITIES: Minimum Requirements: • Bachelor's degree in computer science, Information Systems, Computer Engineering or equivalent IT support experience. • Demonstrates knowledge of routing and switching, networking technologies, including TCP/IP and DNS. • Understanding of Microsoft Active Directory. • Understanding of Microsoft Office 365 and Teams administration. • Familiar with servicing and deploying enterprise telephony networks and infrastructure (network/telephony equipment and cabling). • Familiar with implementing cyber security standards and security posture improvements in IT, including vulnerability management and hardening practices. • Experience working with various desktop, mobile and server operating systems platforms. • Demonstrates strong analytical, problem solving, IT troubleshooting skills and desire to learn new concepts. • Experience with IT end user support demonstrates excellent customer service. • Highly self-motivated, flexible, organized and timely completion of assignments. • Passion for working in a team-oriented, collaborative environment where change is constant. Desired Requirements: • Experience administering MS Teams or Cisco based telephony and A/V conferencing • Working knowledge of Microsoft M365 and Intune administration • Working knowledge of wired and wireless networking and troubleshooting methods. • Experience with deploying, administering, and troubleshooting VoIP telephony infrastructure, analog or digital circuits and related hardware, and telecom related products such as audio/videoconferencing and voicemail. • Experience supporting PCs, mobile devices. • Experience leading cross functional projects (preparing project plans to communicate and track execution). • Relevant Microsoft or Cisco certifications • Experience with legacy and SIP telephony products is a plus. • Experience scripting or web/application development. WORK ENVIRONMENT/ PHYSICAL REQUIREMENTS: • Ability to work safely in a dynamic, heavy industry environment. • Ability to work On-site work at Pittsburgh locations • Travel to other USS facilities , Since 1901, U. S. Steel has been a recognized leader in steel production. Today, as the first North American steel company to have declared a 2050 net-zero greenhouse gas emissions goal, we remain as innovative as ever, leading transformation across our industry while continuing to make products for everyday life - from industries as far ranging as automotive, construction, containers and packaging, appliances, and energy. Underneath it all is our Culture of Caring, which shows up in our community partnerships, charitable contributions, company-sponsored employee volunteer initiatives, scholarship programs, leadership training, and much more. And of course, it takes shape in a steadfast commitment to safety first in our workplaces and respect for our employees, who are United by Steel. We are honored to have earned accolades and awards from well-regarded organizations, including the following: • Ethisphere's World's Most Ethical Companies 2022, '23, '24 • Disability: IN's Best Places to Work for Disability Inclusion 2021, '22, '23, '24 • Human Rights Campaign Foundation's Equality 100 Award 2020, '21, '22, '23-24, '25 • Military Times' Best for Vets: Employers 2023, '24 Conducting business with integrity and with the highest ethical values has underpinned U. S. Steel's success for over 100 years, and it remains critical to our company's success in the future. U. S. Steel is an Equal Opportunity Employer. It is our policy to provide equal employment opportunity (EEO) according to job qualifications without discrimination on the basis of race, color, religion, ancestry, national origin, age, genetics, sexual orientation, sex, gender identity, disability status or status as a protected Veteran or any other legally protected group status. (California residents may visit www.ussteel.com/CANotice regarding collection of personal information and U. S. Steel's privacy practices.)

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