Job description

We’re welcoming resumes for the Zobrio IT Systems Engineer position in our St Louis, MO office. If you’re upbeat, ethical, honest and respectful, plus a person who knows their way around a server environment, we may just be the company you’re looking for. The IT Systems Engineer at Zobrio will be responsible for designing, installing, maintaining, and supporting multiple clients as part of the Zobrio Network Infrastructure and Managed Services team. The qualified candidate must have experience working in a Microsoft environment, and any work in government offices will be considered a plus. ROLES AND RESPONSIBILITIES The IT Systems Engineer reports directly to the Director of IT Services. The expected duties are as follows: • Analyzing, isolating and resolving customer issues with workstations, servers, printers, networks and vendor specific hardware and software. • Managing email, anti-spam and virus protection • Setting up user accounts, permissions and passwords • Perform proactive monitoring, configuration management and fault resolution • Implement and support disaster recovery solutions • Suggesting and providing IT solutions to business and management problems • Direct interaction and escalating issues internally and externally on behalf of the customer • Analyzing and resolving faults, ranging from a major system crash to a forgotten password • Prepare system documentation to include system reviews and recommendations • Providing training and technical support for users with varying levels of IT knowledge and competence • Work closely with other departments/organizations and collaborating with other IT staff • Planning and implementing future IT developments and undertaking project work • Play an active role in designing network and provide sales support with the ability to explain options to the client • Perform any other delegated duties considered appropriate in order to maintain the efficient operation of the team • Available for 25% or less of travel QUALIFICATIONS How to know if you’re a candidate in 8 easy steps: • You hold relevant certifications • You have a Bachelor’s degree from a reputable school and at least 3 years of relevant work experience • You possess up-to-date understanding of business and industry needs as well as the technical demands • Excellent communication skills and are particularly adept at communicating with client staff who are not technically trained. • Your time management skills are exceptional, and you show up to client meetings on time and prepared. • Ability to adhere to budgets in both monetary and time constraints • You’re comfortable working with teams, clients and groups of staff across an organization. • You’re extremely organized and know how to prioritize your workload NOTES Job Type: Full-time Expected hours: 40 per week Benefits: • 401(k) • 401(k) matching • Dental insurance • Flexible spending account • Health insurance • Health savings account • Life insurance • Paid time off • Referral program • Retirement plan • Vision insurance The chosen candidate must pass a background check. Zobrio is an Equal Employment Opportunity Organization There are a lot of IT jobs out there, but there’s only one Zobrio. Come be a part of the team.

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