Job description

Overview GovCIO is currently hiring for MULTIPLE Database Administrator(s) to support our customer, USPS’ Network and Compute Technology (NCT) group. The NCT is responsible for the planning, development, implementation, and support of the USPS network and compute technology infrastructure. NCT enhances the postal network by implementing network segmentation, which divides the network into smaller parts to mitigate cybersecurity risks and improve performance. The NCT department manages local area, wireless, and wide area network connections for over 32,000 USPS facilities, including the data center, internet, cloud, and business partner networks. NCT manages and oversees the Postal Service’s cloud services and data center infrastructure, which includes more than 24,000 servers, 110 petabytes of storage, and multiple cloud provider services to enable applications. Additionally, NCT is responsible for keeping the digital networks across the USPS landscape and compute infrastructures for applications running optimally, ensuring that they are secure and reliable 24/7. This position is located in various areas within the United States and will be a full remote position. Responsibilities Provide day-to-day incident and deployment support of multiple database technologies, including Oracle, SQL Server, and Postgres, which includes on-site and remote administration, user support, performance monitoring and tuning, and capacity planning. Manage incident response via the USPS ServiceNow application in accordance with the published USPS Change Management Service Level Agreements (SLAs). Perform a technical leadership role in incident response, maintenance, documentation, and support of a large, complex, distributed database environment. Perform a technical leadership role in incident response, including maintenance, documentation, and support of a large, complex, distributed middleware environment. Develop growth plans as needed to ensure that the hosting environment can support the projected growth of the application environment. Develop and implement procedures that support proactive problem detection and avoidance, including disaster recovery planning and implementation. Create and maintain project plans as necessary in accordance with US Postal Service standards then keeps USPS management notified of critical failures or potential missed milestones. Work with Program Manager, Project Managers, Engineering staff, USPS staff and vendors to manage projects, drive outcomes and lead teams. Analyze and resolve complex hardware and software problems. Assist USPS development community to perform tests and implement software, adds, and changes. Track inventory and provide documentation required for deploying servers. Use alert monitoring tools chosen by USPS Management. Use systems management and software distribution tools chosen by USPS Management. Use security management systems and facilitate backups and restores of data and application code. Provide weekly status reports and maintain hours worked on projects. Perform isolation testing of problem equipment and/or software. Provide documentation of all solutions to problems and document all application guidelines and issues. Follow the appropriate quality assurance program chosen by USPS Management. Provide on-site system or application support for deployment/installation as required. Create and edit computer-based documentation and trouble ticket systems to document equipment configurations, track changes and problems, and compile performance data. Provide assistance, training and information sharing to users and other administrators. Maintain leadership qualities and attitude in keeping with the standards of the USPS. Shift information Shift work hours: Candidate must be open to shift work or specify which shift is highly preferred. Group 1 covering 3 shifts with SAT/SUN off days • st shift 7AM-3:30PM • nd shift 3:00PM-11:30PM • rd shift 11:00PM-7:30AM Qualifications Bachelor's with 20+ years (or commensurate experience) Required Skills and Experience Able to diagnose and resolve complex problems in an Oracle RDBMS environment Strong working knowledge, experience and ability with technologies such as UNIX and Microsoft Windows operating systems as well as other database technologies such as Postgres, NoSQL, SQL and Cassandra DB. Clearance Required Candidates must be US Citizens or Permanent Residents to obtain and maintain US Postal Service Public Trust Experience with middle tier technologies including web and application servers, containers and container management technologies, messaging technologies, cloud platform and services, automation tools, scripting languages and monitoring tools. Hands on experience with Apache Tomcat, WildFly, Oracle Fusion Middle Tier (OFM), IBM WebSphere, Apache Kubernetes, Docker and other types of containers, IBM MQ, Kafka, Zookeeper, RedHat OpenShift, RedHat 3scale Ansible, Google Cloud Platform, Microsoft Azure, Linux shell scripting, Microsoft PowerShell, JYTHON, AppDynamics, Zabbix, SolarWinds, Zabbix, SolarWinds, Neustar and Splunk. Company Overview GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? Virtual video interview conducted via video with the hiring manager and/or team Verification of your employment history (past 7 years), based on information provided in your application In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: Employee Assistance Program (EAP) Learning & Development platform, to include certification preparation content Training, Education and Certification Assistance* Referral Bonus Program Flexible Work Environment • Available to full-time employees Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Location US-Remote Category Data Services Position Type Full-Time #

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