Job description

Job Description Summary Department - Information Technology Job Description Job Type: Classified Job Classification: 6060 - System Administrator II Salary Grade: 16 Pay Range Hiring Range: $73,189 - $87,827 Annually Pay Range: $73,189 - $102,465 Annually Range Explanation: • Hiring Range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity. • Pay Range is the entire compensation range for the position. The Pima County Information Technology Department (ITD) is seeking a senior-level, highly technical professional to join our Systems Administration team. This role serves as a lead for the implementation, configuration, upgrade, and maintenance of county-wide and departmental systems, with a primary focus on Windows-based environments. The ideal candidate will analyze technical processes to identify opportunities for improvement and drive efficiency through standardization, automation, and other best practices. Key Responsibilities: • Evaluate departmental objectives to determine complex system and technical requirements that impact enterprise-wide infrastructure. • Document technical processes and create visual aids such as flowcharts, system architecture diagrams, and data flow models to clearly communicate project goals and system needs. • Collaborate with project teams to develop technical solutions across multiple departments or cross-functional platforms. • Lead technical meetings and deliver presentations on proposed solutions. • Perform system administration tasks, including software installation, configuration, and server-to-server migrations. • Provide training, mentorship, and technical guidance to other ITD System Administrators at various levels. When applying, be sure to thoroughly review the following position description and address each preferred qualification listed at the end of this posting in your application. This is an on-site position with the potential for part-time telecommuting after a six-month probationary period. This is an in-office position located in Tucson, AZ, and cannot be remote. Essential Functions: As defined under the Americans with Disabilities Act, this classification may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the department’s need and will be communicated to the applicant or incumbent by the supervisor. • Performs system administration duties such as participating in the development of architecture, configuration and operational support for complex enterprise systems; • Provides system administration services including setting up new service and user accounts, monitoring account usage to ensure compliance with best practice security procedures; • Provides escalated technical support services including troubleshooting and resolving customer problems; • Leads in the support of security related incidents; • Assists a team in developing technical solutions for multiple departments and/or elected officials; • May lead in developing resolutions to project related technical issues; • Assists with the preparation of test cases for evaluation and participates in system testing; • Assists with preparation and development of implementation plans for system level changes; • Supports server maintenance activities including installation of hardware and software, testing, and backup and restore procedures; • Monitors network/server performance, bandwidth requirements, and resource allocation; • May lead in system design, capacity planning, development of upgrade plans, benefit analysis of new technologies, backup and restore strategies and disaster recovery planning; • May lead in coordinating and executing information technology tasks and projects; • Develops documentation including network diagrams, system configuration, ports, and data flow; • Participates in change management procedures; • Participates in patch and operating system software release testing; • Responsible for other duties as assigned in support of the overall goals and functions of both the Department and Pima County. Minimum Qualifications: Bachelor’s degree from an accredited college, university or technical school AND five (5) years of experience in system administration; (Relevant experience and/or education from an accredited college or university may be substituted.) OR: Two (2) years with Pima County in a Systems Administrator I position. Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application. Preferred Qualifications : (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.): • Experience managing and maintaining various technical aspects of a virtualized, multi-tier Microsoft/VMWare environment. • Experience translating project requirements (technical, functional) to system design documentation and eventual system builds. • Experience working as a technical leader in a cross-functional team setting. Working with a team to create technical standards and technical best practices for system builds. • Experience managing vendor relationships from a technical perspective. • Experience mentoring Junior System Administrators. • Customer support experience. • Resume attached to supplement job application. Selection Procedure : Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process. Supplemental Information : Licenses and Certificates : Valid driver license is required at time of application . Valid AZ driver license is required at time of appointment. The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant’s suitability to operate county vehicles in accordance with Pima County administrative procedures. Failure to obtain and maintain the required licenses and certifications shall be grounds for termination. Any offer of employment resulting from this recruitment is contingent upon Fleet Services’ review and approval of the candidate’s driving record. Some positions require a valid Arizona Class D driver license at the time of application or appointment. Failure to maintain the required licensure shall be grounds for termination. Some positions must possess and maintain as a condition of employment the Terminal Operator for ACJIS certification. Failure to maintain the required licensure shall be grounds for termination. Employees must attain and maintain access certification for all relevant departmental databases required of assigned position. Special Notice Items: The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County. Some positions may require satisfactory completion of a personal background investigation by the court or law enforcement agencies, due to the need for access to County Attorney and Court facilities, records, and communication systems. Occasional after hours and weekend hours are required to support system implementations, upgrades or respond to emergency after hours support tickets. Physical/Sensory Requirements : Physical and sensory abilities will be determined by position. Working Conditions: Typically performs duties in an office environment. Other working conditions will be determined by position. EEO Information : Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.

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