Job description

Dominion Energy is committed to providing reliable, affordable, and increasingly clean energy that powers our customers every day. If you want to work for a purpose-driven company that values safety and collaboration, we’re looking for you. You won’t just find a job here; you’ll find your career. Review the position below and apply today. At this time, Dominion Energy cannot transfer or sponsor a work visa or employment authorization for this position. Job Summary Dominion Energy is seeking students to participate in our internship program. • This position requires the ability to provide expert and creative solutions to user problems to ensure customer satisfaction and productivity • Research, resolve, and respond to complex questions received via telephone calls, customer generated tickets or emails, and provide support on electronic services, in accordance with current standards • The position provides support for software as described in triage documentation and has proficient knowledge of Windows10, and Office 365 • The position requires close coordination with all IT infrastructure and support teams Required Knowledge, Skills, Abilities & Experience • Must have strong computer knowledge and skills with demonstrated ability to learn and utilize IT software programs • Must have strong customer service and problem solving skills; coursework or experience in PC hardware functionality, desktop imaging , network monitoring tools, Microsoft Office project support preferred • Proficient knowledge of Windows10, Windows 11, and Office 365 • Must be able to lift 50 lbs • Must have good verbal and written communication skills; be able to work independently and as a team Must live within a 30 minutes commuting distance of the assigned work location and have reliable transportation Education Requirements • Must be currently pursuing a 4-year Bachelor's degree from an accredited college or university in Information Systems, Information Technology, Computer Science, or Computer Engineering (ABET Accredited). • Students must have a minimum GPA of 2.5. • Students should have an anticipated graduation date of 2027 or later. Test Description No Testing Required Export Control Certain positions at Dominion Energy may involve access to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in Dominion Energy limiting its consideration of certain applicants. Other Information We offer excellent plans and programs for employees. Employees are rewarded with a competitive salary and comprehensive benefits package which may include: health benefits with coverage for families and domestic partners, vacation, retirement plans, paid holidays, tuition reimbursement, and much more. To learn more about our benefits, click here dombenefits.com. Dominion Energy is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin and/or status as a protected veteran or individual with a disability. You can experience the excitement of our company – it's the difference between taking a job and starting a career.

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