Dynamics CRM Business Analyst D365 Contact Center Implementation
INUIX Consulting
INUIX Consulting is seeking a Dynamics CRM Business Analyst to support the D365 Contact Center implementation in Philadelphia. The role involves gathering and analyzing business requirements to ensure effective solution designs.
Job description
Requirements
• 4+ years of experience as a Business Analyst, with 2+ years in D365 projects
• Strong knowledge of CRM and Contact Center operations
• Familiarity with Dynamics 365 Customer Service and Omnichannel features
• Excellent analytical and communication skills
• Experience working with tools like Azure DevOps, Jira, or similar for requirements tracking
Aug 7, 2025
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INUIX Consulting
INUIX Consulting is seeking a Dynamics CRM Business Analyst to support the D365 Contact Center implementation in Philadelphia. The role involves gathering and analyzing business requirements to ensure effective solution designs.