Job description

Job Description Summary: The Engineer, Storage and Data Protection is responsible for the design, implementation, support and maintenance of storage and data protection solutions critical to healthcare operations including patient care, clinical applications, and administrative functions for The Guthrie Clinic (TGC). This role ensures high availability and performance for storage arrays and data protection environments across the network. The Engineer collaborates with IT teams, vendors, and hospital stakeholders to align storage solutions with organizational goals and regulatory requirements. This position will be a technology advocate throughout the organization for the effective application of technology to meet business needs and to support business changes and growth. Experience: • Preferred three to five (3 to 5) years of experience in implementing and managing SAN, NAS and cloud storage environments in an enterprise environment; healthcare experience preferred. • Highly experienced information systems professional with a strong technical background and proven track record of accomplishments in a large, complex multi-level organization. • Expertise in storage technologies (e.g., Dell EMC, Pure Storage, IBM, NetApp) and protocols (e.g., iSCSI, NFS, CIFS, SMB). • Knowledge of RAID configurations, snapshots and tiered storage. • Proficiency in backup and recovery tools (e.g., Commvault, Veeam, Rubrik) and cloud storage platforms (e.g., Azure Blob Storage). • Experience with hyper-converged infrastructure (e.g., VxRail, VMware vSAN). • Knowledge of automation tools (e.g., Ansible, Terraform) for storage and backup management. • Familiarity with Epic IRIS databases, Hyperspace Web and Web Blob. • Familiarity with scripting languages (e.g., KornShell, Perl, PowerShell, Python) to automate processes. • Experience with data replication and mirroring solutions. • Exposure to infrastructure-as-code and storage orchestration tools. • Experience with backup and recovery, high availability and disaster recovery functions. • Experience with ITSM functionalities such as change control, CMDB and ticketing systems. • Strong knowledge of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations. • Prior experience delivering high availability systems in a 24/7 environment across geographically dispersed business units. • Demonstrated ability to facilitate evaluation of technologies and achieve consensus on technical standards and solutions among a diverse group of information technology professionals. • Demonstrated commitment to customer service who has provided responsive and effective support, developed solid working relationships with customers, and delivered high quality, value-added services that met/exceeded customer expectations. • Polished professional with demonstrated information technology experience and strong communication skills that can rapidly gain and maintain credibility with customers and IT colleagues. Education: • Bachelor's degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience. Licenses/Certifications: • Preferred certifications include Microsoft Certified: Azure Administrator Associate, Commvault Certified Professional, VMWare VCP, Dell EMC Proven Professional Essential Functions: • Design, deployment, and optimization of enterprise storage solutions (e.g., SAN, NAS, hyper-converged infrastructure, cloud storage) to support scalable, high performance healthcare systems. • Management of backup, recovery, and archiving solutions (e.g., Commvault) to ensure data integrity and availability for critical healthcare operations. • Monitor storage infrastructure performance and provide capacity planning. • Ensure data integrity and security across storage platforms. • Optimize storage systems for efficiency and performance. • Develop and maintain documentation for storage procedures and configurations. • Automate storage management tasks using scripting and other tools. • Troubleshoot storage-related incidents and system alerts. • Configure storage replication, snapshots and tiering. • Anticipates and provides solutions for complex problems and issues, recommends upgrades and enhancements. Rapidly absorbs complex technical and conceptual information to identify issues and implications. Able to present understandable alternatives to both technical and non-technical individuals at all levels of the organization. • Promotes the use of TGC's PMO methodology and standards to manage IT initiatives. • Demonstrates commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations. • Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC. • Performs related duties as assigned and unrelated duties as requested. Other Duties: Other duties as assigned About Us Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you'll find staff members who have committed themselves to serving the community. The Guthrie Clinic is an Equal Opportunity Employer. The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.

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