Job description

SUMMARY: The DevOps Engineer / Cloud Ops Engineer has demonstratable experience working with major cloud vendors who will help our team implement industry standard, DevOps “best practices”. The Cloud Operations Engineer will play a critical role in managing and evolving our multi-cloud infrastructure, with a strong emphasis on Microsoft Azure and a preference for experience with Amazon Web Services (AWS). This role is ideal for someone passionate about Infrastructure as Code (IaC), particularly using Bicep and Terraform, to build scalable, secure, and efficient cloud environments. The Cloud Ops Engineer will work closely with the technical leads identifying and establishing enhancements and adjustments to current practices. This is a unique opportunity to help us build scalable, efficient cloud infrastructure leveraging IaC (Infrastructure as Code) processes. The Cloud Ops Engineer will implement monitoring for automated system checks and assist in troubleshooting both production and non-production system issues as needed. As a driver of enhancements to our CI/CD pipeline, the Cloud Ops Engineer will offer training and guidance around best practices. ESSENTIAL FUNCTIONS: • Automate software deployment and infrastructure provisioning using IaC tools such as Bicep, Terraform, and Azure DevOps. • Monitor application performance by anticipating and correcting operational issues before their occurrence. • Create logging and monitoring utilities to proactively address system environment issues. • Troubleshoot performance problems in production systems. • Create more stable operating environments by continuously improving the infrastructure to be easily deployable and scalable. • Deploy updates and fixes to environments. • Maintain cloud network configurations and network diagrams. • Report on current infrastructure status and assist in planning for future usage. • Advise on cost optimization for current infrastructure. • Coordinate with department leadership to plan, and schedule the release of all software, hardware, or operating system updates. • Performs other duties as assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Need to Have: • Bachelor’s degree in Computer Science or other engineering or technical discipline and 5+ years of relevant experience with at least 3 years of prior DevOps experience. Nice to Have: • Healthcare technology experience. Required Knowledge and Skills • Experience implementing, migrating, managing, and operating systems/applications in an enterprise cloud computing environment. • Subject matter expertise with Azure (AWS also applies to our environment and may be applicable to this role) • Proficiency with Infrastructure as Code, especially Bicep and Terraform. • Maintain operating efficiency and stability, ensure the security and integrity of all systems and data, and respond to outages and other issues. • Correct business English, including spelling, grammar and punctuation. Preferred Knowledge and Skills • One or more Azure and/or AWS cloud certifications • Demonstrated expertise in cloud technologies and services • Experience designing and developing computing infrastructure, data implementation, networking implementation, security and identity solutions, and solutions by using Azure or AWS platform services. • History of performing hands-on work to solve complex technical problems. • Scripting experience Career Path Levels Associate Cloud Operations Engineer • 3+ years of DevOps/CloudOps experience • Have experience working in at least one Cloud ecosystem Cloud Operations Engineer • 5+ years of DevOps/CloudOps experience • Have worked in multiple cloud ecosystems • Can provision and stand up new environments • Automates processes as much as possible Senior Cloud Operations Engineer • 8+ years of DevOps/CloudOps experience • Expert in multiple cloud ecosystems • Hosting optimization and efficiency • Can train and mentor staff on best practices PHYSICAL/MENTAL REQUIREMENTS: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mobility to work in an office setting, use standard office equipment and stamina to sit for extended periods of time; strength to lift and carry up to 10 pounds; vision to read printed materials and computer screens; and hearing and speech to communicate in person or over the telephone. Travel as needed to support company and customer initiatives. Work on Site at our St Paul office may be required and ABOUT reserves the right to change the location of the role at any time. This role may involve work on federal government contracts that require additional federal background investigations, training, and federal badging. As such, you may be required to submit personal information to the government and be fingerprinted and photographed at your local Department of Veteran Affairs Medical Center. ABOUT is also an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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