Job description

Key Areas of Responsibility include: • Manage/Lead Collaboration team to build and maintain Collaboration Services: Exchange, OneDrive, SharePoint, Teams, Power Platform and related 365 services with a hands-on contributing management style. • Leadership ability to direct offshore development and support functions and outsourced service providers as necessary to accomplish goals. • Excellent communication skills • Leadership qualities and ability to influence/communicate with senior leaders. • Use appropriate toolsets to design and maintain end-user automation for the self-set-up computer build process. • Maintains the documentation on the collaboration services tools, processes, and procedures. • Review, recommend, and test for deployment, the software solutions in this space. • Adaptability/Flexibility - Demonstrates the ability to maintain professionalism and a positive attitude when encountering changes in the workplace. (i.e.: Seeks to understand changes; maintains positive attitude when dealing with change; makes appropriate behavioral adjustments when needed.) • Initiates Action - Takes prompt action to accomplish objectives; takes action to achieve goals beyond what is required; is proactive. (i.e.: Responds quickly; takes independent action; goes above and beyond) • Tracks and maintains metrics as needed. • Ability to network – Effectively navigates a matrix organization and team well with others in this matrix to achieve common goals. Builds working relationships to facilitate the accomplishment of work goals. (i.e.: Uses effective interpersonal skills; clarifies details; facilitates agreement) • Strong communication skills – Clearly conveys information and ideas through a variety of media to individuals or groups. (i.e.: Organizes communication; adjusts to audience; ensures understanding; comprehends communication from others.) • Applied Learning - Assimilates and applies new job-related information in a timely manner. (i.e.: Quickly gains knowledge, understanding or skill; applies knowledge or skill; quickly learns to apply new technology). BASIC QUALIFICATIONS • Requires BS/BA in Information Technology and 8+ years of backend office leadership. • Minimum of 8 years’ experience designing / supporting collaboration solutions • Microsoft SharePoint technical administration experience • Microsoft Exchange and Exchange Online technical administration experience • Microsoft Office (2019+, 365 ProPlus) experience • Microsoft Teams and Team Rooms technical administration experience • Strong organizational skills • Strong communication and writing skills. • Strong teaming and small team leadership skills • Self-motivated PREFERRED QUALIFICATIONS • Microsoft 365 Certified: Administrator Expert • Microsoft 365 Certified: Messaging Administrator Associate • Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate • Microsoft Certified IT Professional (MCITP) • Scripting experience (including PowerShell)

Requirements