Job description

Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! The Sr Engineer, IT Enterprise Operations - Platforms Engineering oversees the day-to-day tasks functioning primarily as cloud infrastructure support through all phases of project and cloud services lifecycle. The Sr Engineer is responsible for the overall health of off-premises systems enterprise-wide with specific emphasis on ensuring efficient, reliable application and system services delivery to all constituents in the organization. Responsibilities • Participate in architecture discussions and review with various IT groups’ technical, business, and use case requirements; ensure supportability requirements and standards are followed. • Identify and develop new standards to maintain or improve stability and scalability of the current network environment with specific considerations to sustainability and future-proof design. • Research and recommend innovative and automated approaches to configuration and applications that enable cloud-first architecture; identify approaches that leverage existing resources and provide economies of scale. • Author documents that improve governance and librarianship with system-related architectures. • Participate in all phases of development life-cycle environments including development, test, staging and production infrastructure systems, applications, servers and cloud services. • Integrate cloud operations with legacy processes. • Daily infrastructure services support, engineering and administration in multi-vendor environment. • Manage relationships with vendor support of multiple systems to troubleshoot and investigate the root cause of performance and failure issues. • Mentor and train peers on best practices and operations related issues. • Actively participate in performance and high-availability planning. • Provide guidance to team members in the daily support of various backup systems ensuring successful backups and test backups at regular intervals. • Develop, maintain, and ensure processes, procedures, and troubleshooting guidelines. • Improve performance of the systems by researching, evaluating and recommending new technology products and services. • Other duties and responsibilities as assigned. Required • Bachelor’s degree in Management Information System, Computer Science or related field of study from an accredited college or university. In lieu of degree, 5+ years of experience. • 6+ years of professional experience in Linux administration, Windows Server administration in a multi-site domain and multi-trust forest, and virtualization technology, provisioning compute and storage resources; experience supporting and • deploying Cloud computing services, including IaaS (Infrastructure-as-a-Service), PaaS (Platform-as-a-Service), and SaaS (Software-as-a-Service) deployments. • Experience with automation tools such as Ansible, Puppet, or Terraform. • Experience with PowerShell. • Practical experience with SDLC (Software Development Lifecycle) and DevOps processes. • Experience with Veeam Cloud Backups or other Enterprise class backup solutions. • Experience with thin provisioning and thick provisioning best practices. • Must be able to work evenings and weekends as needed. Preferred • AWS Certified Solutions Architect certification. • Microsoft Certified Solutions Expert (MCSE) certification in MS Windows 2012 technologies. • Google Cloud Platform (GCP) Certifications. • Certified Kubernetes Administrator (CKA) Certified. • Azure Certifications. • Experience working with DevOps and agile workflows. • Experience with Okta for Identity Management. • Experience working with Extra Hop, Wireshark, and other network troubleshooting tools. • Previous experience developing, implementing, and operating large-scale, highly available environments through a public cloud provider (AWS services and technologies). Knowledge/Skills/Abilities • Ability to stay current on knowledge by participating in educational opportunities, reading professional publications and white papers. • Demonstrated ability to perform automation of services using AWS CloudFormation, Amazon EC2 Systems manager, AWS Config, AWS OpsWorks, AWS Service Catalog, AWS CodeDeploy. • Skilled in determining how a system should work, changes in conditions, operations, and the environment will affect outcomes. • Expert knowledge with AWS design, architecture and services (IAM, EC2, VPC, ELB, AutoScaling, RDS, DynamoDB, CloudFront, S3, Cloudwatch, Lambda, KMS, EKS, ElasticSearch, WAF, Secret Manager, Amazon Connect, etc.). • Expert knowledge of GCP and services catalog. • Working knowledge of Kubernetes: build, run and maintain. • In-depth understanding of Networks and Firewalls (Palo Alto NGFW). • In-depth knowledge of Software Development Lifecycle and DevOps processes. • Working intermediate knowledge of Linux CLI commands, SSH, and SCP. • Knowledge of electronic equipment, and computer hardware and software, including applications and programming. • Ability to identify complex problems and review related information to develop and evaluate options and implement solutions. • Knowledge of arithmetic, algebra, statistics, and their applications. • Demonstrated effective interpersonal, verbal, and written communication skills. • Ability to monitor systems for anomalies that require investigation and resolution. • Intermediate knowledge of Active Directory and Windows domain environment. • Advanced knowledge of backup and recovery systems using Symantec Backup Exec., Veeam, scripting and native backup applications. • Intermediate knowledge of MS SQL service configuration and load balancing. • Advanced knowledge of share and NTFS permissions. • Understanding of general networking principles pertaining to a large enterprise WAN environment. • Understanding of hardware associated with hosted solutions including switches and load balancers. • Advanced knowledge of SAN and NAS technologies (iSCSI, CIFS, NFS, etc.). • Ability to maintain an appropriate professional appearance and demeanor in accordance with Company policy. • Ability to ensure compliance with Company policies, State, Federal and other regulatory bodies. Benefits • Medical, dental, and vision insurance • Paid time off • Tuition Reimbursement • 401K • Paid time to volunteer in your local community Compensation Information $130,000.00-$168,000.00 / Annually PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.

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