Job description

For our direct client located near Norwalk, CT - we are seeking a skilled and motivated Business Analyst (BA) to bridge business needs with technical solutions and deliver high-quality outcomes that drive organizational success. This is a hybrid role with 2-3 days/week onsite. Location is easily reachable by car, not far off the Merritt Parkway, but not easy to reach via train. The BA plays a critical role in translating business requirements into actionable solutions, ensuring alignment with objectives and quality standards. This involves understanding business domains, customer needs, and software requirements, while managing inspections, resolving issues, and optimizing results. Effective collaboration across time zones and global teams, strong communication skills, attention to detail, and the ability to balance technical and business expectations are essential for success in this role. Role and Responsibilities: Requirements Management: Gather, document, and refine business, functional, and technical requirements to ensure clarity and completeness. Participate in requirements reviews and discovery sessions. Analysis & Solution Design: Develop key documentation such as Business Requirement Documents (BRD), Functional Specification Documents (FSD), user stories, use cases, and process flow diagrams using tools like Jira, DevOps, Lucid chart, or Visio. Collaborate with technical teams to design scalable and effective solutions. Testing & Quality Assurance: Partner with QA teams to clarify requirements, prepare test cases, and validate deliverables. Support user acceptance testing (UAT) and facilitate the testing process. Stakeholder Communication & Change Management: Serve as the liaison between stakeholders and technical teams. Communicate project updates, risks, and changes effectively. Manage updates to requirements and train users on new systems or features. Project & Risk Management: Identify risks, manage dependencies, and ensure timely delivery of high-quality solutions. Collaboration & Continuous Improvement: Contribute to peer and external reviews, foster teamwork, and share business and product knowledge to mentor team members. Qualifications: Education: Bachelor’s or Master’s degree in Computer Science or a related field. A minimum of 5 years of experience as a Software Business Analyst is preferred. Methodologies & Tools: Proficient in Agile and Scrum methodologies; active participation in Scrum ceremonies (standups, sprints, retrospectives). Experience with JIRA, Confluence, or similar tools for project and documentation management. Skilled in business process modeling (e.g., BPMN) and creating actionable documentation. Technical Expertise: Experience with UAT, including developing scripts and conducting cross-browser/device testing. Knowledge of APIs, third-party system integrations, and cloud platforms (e.g., AWS, Azure, Google Cloud). Familiarity with relational databases and SQL. Risk & Change Management: Demonstrated experience assessing risks and leading or supporting change management efforts during software implementations. Soft Skills: Results-driven, adaptable, and self-motivated. Exceptional analytical, problem-solving, and communication skills, with the ability to convey complex concepts to diverse stakeholders. Immediate interview and start! Send resume today for immediate consideration. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Benchmark IT, LLC and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: https://bmarkits.com/privacy-policy/ Job ID: 5483

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