Job description

Data Analyst I Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work. The Data Analyst I assists in developing, preparing, analyzing and loading data into the database/data warehouse while preserving data integrity. With innovative-driven projects, this position will help in developing new processes, reports, and best practices in order to drive business objectives, increase revenue and operational efficiencies. Job Responsibilities • Utilize skillset to mine and pull complex datasets. • Interpret data and analyze for trends, correlations, and other key characteristics. • Provide strategic and defensible recommendations for improving systems, processes, and strategies based upon findings supported by research and data analysis. • Compile, package, present and discuss analysis and insights with customers in an impactful narrative or visual form. • Develop reports and dashboards to communicate performance and deliver insight to customers while monitoring data quality issues. • Continuously seek out opportunities to add value through process automation and programmatic solutions to manual tasks. • Address customer needs proactively and support the NBS Management Team as the primary customer. Salary range for this role is: $55,000-$65,000. Education 4-year college degree in related field (preferred) or equivalent experience. Experience • 1 year of data analytics experience with a proven track record of experience aligning with job responsibilities listed above (examples or published work preferred). • Experience with data access and structuring tools/languages - SQL & SQL ETL experience required; Snowflake, R, or Python preferred. • Experience with Excel Query and PowerBI may be preferred. • Analytical abilities to compile, structure, examine, and present substantial data sets with precision and thoroughness. • Capable of critically evaluating data to derive meaningful, actionable insights. Competencies Skills/Knowledge/Abilities • Competency with extracting, manipulating, querying data in a variety of database systems - programming: Microsoft T-SQL, PostgreSQL. • Familiarity with data access and structuring tools (Aginity for Netezza/AWS, Python, SQL Server Analytics Services, SQL Server Management Studio). • Familiarity with reporting and dashboarding software (e.g., Microsoft Power BI, DAX). • Expertise with Microsoft Excel, including formulas, charts, and Pivot Tables. • Familiarity with scripting languages: Python for data manipulation and process automation. • Familiarity with data mapping, cleansing, and editing as well as Extract, Transform, and Load processes (ETL) using Python and Visual Studio. • Exceptional critical thinking and problem-solving skills. • Ability to conceptualize and analyze complex business processes. • Excellent oral/written and interpersonal communication skills. • Negotiation, facilitation, and presentation skills. • Ability to define and achieve business goals and deadlines while working both independently & collaboratively. • Customer-focused philosophy. • Ability to manage multiple conflicting priorities and consistently meet deadlines. • Ability to meet and manage expectations in a professional and timely manner. Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program.

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