Job description

Summary We are seeking a strategic and hands-on IT Team Lead to guide our cloud-first infrastructure team and advance our Zero Trust security initiatives. This role is ideal for candidates with deep expertise in Microsoft technologies, a passion for secure and seamless user experiences, and the ability to communicate optimally across technical and executive audiences. You will lead a team of engineers, drive scalable cloud operations, and serve as a key liaison between IT and the broader business. Responsibilities Lead and mentor a team of IT engineers focused on cloud infrastructure and endpoint management. Own and optimize Microsoft 365, Azure AD, Intune, and Defender for Endpoint environments. Implement and evolve Zero Trust security principles across identity, device, and access layers. Collaborate with leadership to align IT strategy with business goals and communicate initiatives in business-friendly language. Foster the user experience by proactively engaging with end users and ensuring secure, frictionless access to tools and services. Drive automation and efficiency in cloud operations and endpoint management. Monitor and report on system health, security posture, and compliance metrics. Qualifications Required: Shown experience leading IT or cloud infrastructure teams in a modern, cloud-first environment. Strong hands-on expertise with: Microsoft 365, Azure AD, Intune, Conditional Access, MFA, Endpoint security and compliance (Zero Trust, Defender for Endpoint) Superb communication skills with the ability to engage technical teams and executive stakeholders. Proactive approach with strong problem-solving and decision-making abilities. High emotional intelligence and empathy in team and user interactions. Preferred: Microsoft certifications (e.g., MS-100, MS-101, AZ-104, SC-300) Experience implementing Zero Trust frameworks (e.g., NIST, Microsoft Zero Trust Maturity Model) Familiarity with cloud-native monitoring, automation, and compliance tools Background in cybersecurity, governance, or IT service management Application Process If you thrive in a fast-paced, early-stage product development environment and are eager to make a significant impact in the field of accessibility, we would love to hear from you. This is a full-time salaried position with a competitive benefits package, including bonus opportunities and unlimited vacation/FTO. Salary is commensurate with experience. Are you interested in immediate consideration? If so, please submit your resume to be considered for this role! Level Access is committed to workforce diversity. Equal Opportunity Employer. Copyright 2025, Level Access. All rights reserved.

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