Capgemini is seeking an experienced MS Dynamics - Change Management Lead to oversee enterprise transformation programs. The role involves managing delivery teams and ensuring alignment with architectural standards across various technology platforms.
Join to apply for the MS Dynamics - Change Management Lead role at Capgemini 1 day ago Be among the first 25 applicants Join to apply for the MS Dynamics - Change Management Lead role at Capgemini Job Title: MS Dynamics - Change Management Lead Job Location : Atlanta, GA / Chicago, IL / New York City, NY / Charlotte, NC • End-to-end delivery across all workstreams: CRM, ERP, Data, Integrations, and AI enablement. • Ensure alignment with the Calandra End-State Architecture and Medallion Data Architecture. • Drive execution using Capgemini's IPPD 365 framework, powered by DevOps and GenAI. • Team & Resource Management • Lead and coordinate POD-based delivery teams across D365 CE, F&O, Databricks, and integration layers. • Manage internal and external resources, ensuring optimal utilization and performance. • Governance & Quality Assurance • Establish and enforce delivery governance, quality standards, and risk mitigation strategies. • Ensure compliance with project timelines, budgets, and contractual obligations. • Technology & Integration Leadership Oversee delivery of: • Migration from AX 2009 to D365 CE & F&O • Real-time integrations with Shopify, Espresa, Paymentech, SendGrid • Dual-write synchronization between CE and F&O • Databricks Lakehouse implementation for Pet Registry and Microchip Registry • Ensure seamless data flow across bronze-silver-gold layers and exposure via Microsoft Dataverse. • AI & Customer Experience Enablement • Support deployment of Microsoft Copilot for AI-powered customer interaction summaries and forecasting. • Enable Customer Insights for enriched pet owner profiling and proactive service planning. Required Skills & Experience: • 12+ years of experience in IT delivery management, with 5+ years in large-scale enterprise transformation programs. • Proven experience with: • Azure and Databricks platforms • Dual-write, real-time integrations, and API management • DevOps pipelines and agile delivery frameworks • Strong understanding of B2B/B2C enterprise structures and legal entity management. Preferred Qualifications: • Experience with IPPD 365 or similar delivery frameworks. • Familiarity with Microsoft Copilot, Customer Insights, and Dataverse. • Certifications: PMP, SAFe, Microsoft Dynamics, Azure, or ITIL. Expected Outcomes: • On-time, high-quality delivery of Phase 1 transformation • Seamless integration and data synchronization across platforms • AI-enabled customer experience and data-driven decision-making • Strong stakeholder satisfaction and delivery transparency Life at Capgemini Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: • Healthcare including dental, vision, mental health, and well-being programs • Financial well-being programs such as 401(k) and Employee Share Ownership Plan • Paid time off and paid holidays • Paid parental leave • Family building benefits like adoption assistance, surrogacy, and cryopreservation • Social well-being benefits like subsidized back-up child/elder care and tutoring • Mentoring, coaching and learning programs • Employee Resource Groups • Disaster Relief Disclaimer : Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law. Seniority level • Seniority levelMid-Senior level Employment type • Employment typeFull-time Job function • Job functionInformation Technology • IndustriesIT Services and IT Consulting and Financial Services Referrals increase your chances of interviewing at Capgemini by 2x Get notified about new Change Manager jobs in Atlanta, GA. 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Capgemini is seeking an experienced MS Dynamics - Change Management Lead to oversee enterprise transformation programs. The role involves managing delivery teams and ensuring alignment with architectural standards across various technology platforms.