Job description

Benefits: • Hourly Plus Commission/Bonus • Bonus based on performance • Competitive salary • Flexible schedule • Opportunity for advancement • Paid time off • Training & development ROLE DESCRIPTION: Matt Cooney - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES: • Greet customers warmly in person and over the phone, directing them to the appropriate team members. • Manage appointment scheduling and office communications. • Assist in handling incoming inquiries and maintaining customer records. • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options. • Provide excellent customer service and follow up on customers needs. • Support the team with various administrative tasks and projects. QUALIFICATIONS: • Previous experience in a receptionist or customer service role. • Communication and interpersonal skills. • Organizational and multitasking abilities. • Comfortable with engaging in sales conversations. • Basic computer skills, including Microsoft Office and CRM systems.

Requirements