Job description

If you have a passion to be a part of a team that works to serve, aid and protect needy and vulnerable children and adults in ways that strengthen and preserve families then is this is the place for you! The Information Systems Division works in collaboration with programs and county agencies, to provide solutions to systems that assist families access essentials such as, but not limited to, medical services, care providers, groceries, and transportation. The Department of Social Services, Information Systems Division (ISD), Operation Support Branch has an opening for an Information Technology Specialist II (IT Spec II). CDSS is seeking a highly motivated, qualified individual to join an exciting and diverse team. We are looking for an experienced Cloud Systems Engineer with a system admin background to help design, build, maintain and troubleshoot our rapidly expanding cloud infrastructure. You will be part of a talented team in Network Operations that demonstrates superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security. The Cloud Systems Engineer will be responsible for supporting large scale deployment projects, securing our cloud and on-premise infrastructure. Responsibilities include, but not limited to: • Acts as a subject-matter expert around Azure and AWS cloud platforms. • Perform Azure an AWS service development and design work that may include network infrastructure and security analysis. • Develop technical road-maps for future cloud and on-premise implementations. • Implementing Infrastructure as Code (IaC) to Automate Azure built using tools like Terraform and Bicep. • Ensure security is integrated into all network infrastructures. • Guide the work of System Engineers, Cloud Account Managers, Technical Consultants, and extended teams as these resources install, configure, test and maintain cloud services from AWS, Azure, management tools, security and infrastructure platforms. • Consult with clients to proactively ensure the highest level of infrastructure availability and security. • Monitor and test the infrastructure for potential bottlenecks, identify possible solutions, and work with developers and server administrators to implement those fixes. • Maintain security and redundancy strategies. • Maintain fluency and current knowledge of cloud and infrastructure security technologies, trends, services and popular third-party tools. • Provide 3rd level and higher support for AWS and Azure infrastructure. If you would like to share how you learned about this career opportunity, please take a moment to complete our brief Recruitment Survey . Need help with applying for positions, taking an examination, or preparing for interviews? Our team is here to support you, reach out anytime at Recruiter@dss.ca.gov . For guidance on applying for a state job, visit Three Steps to a State Job . Follow us on LinkedIn to stay updated on our latest opportunities. You will find additional information about the job in the Duty Statement . Working Conditions This work location is very convenient! The CDSS is located two blocks from the light rail and public transportation: within walking distance of the State Capitol, parks, restaurants, farmers' markets and the Golden 1 Arena. Our building has easy access to I-5, Highway 50, and Highway 80. This position is eligible for hybrid work in accordance with the Governor's Executive Order N-22-25 and at the sole discretion of the Department of Social Services under California Government Code Section 14200. All telework schedules are subject to change and may be re-evaluated at any time. The incumbent will be expected to report for in office work and attend work related in-person events as deemed operationally necessary. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the CDSS policies. For positions advertised in more than one location, headquarter location may be designated on the selected candidate's primary residence location, and/or the closest CDSS location in accordance with operational need and available space. The successful candidate must reside in California upon appointment. Minimum Requirements You will find the Minimum Requirements in the Class Specification. • INFORMATION TECHNOLOGY SPECIALIST II Additional Documents • Job Application Package Checklist • Duty Statement Position Details Job Code #: JC-489034 Position #(s): 800-762-1414-004 Working Title: Cloud Systems Engineer Classification: INFORMATION TECHNOLOGY SPECIALIST II $8,625.00 - $11,557.00 A New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The mission of the California Department of Social Services is to serve, protect, and support the people of California experiencing need in ways that empower wellbeing and disrupt systemic inequities. The vision of the California Department of Social Services is to provide quality services with a commitment to an inclusive, diverse, and equitable California where all people can thrive. Information System Division's (ISO) mission is to develop, support and promote the business value of IT which comes from the ability to conduct business processes more reliably, faster and at lower cost. ISO creates value by continually improving customer service and providing access to information that enables better decision making by COSS business units. ISO accomplishes this by: • effectively managing information systems and equipment; • planning, communicating and implementing responsible information technology policies and solutions; and, • sharing and transferring information technology knowledge and tools. CDSS Guiding Principles Diversity. Equity. Inclusion. Accessibility. Belonging. We ensure opportunities for everyone to participate in a meaningful way in fulfilling the mission and vision of CDSS. Community Engagement We prioritize the lived experiences of community members as a driving force behind the creation, implementation, desired impact, or change of programs and services. Empowerment We engage, operate, and advocate from the understanding that each community and person have desires and capabilities to lead in their own life. Quality Services We provide services that align intent and impact by ensuring that they are accessible, community driven, interconnected, and continuously improved. Data Defined Outcomes We equitably collect and analyze data, take data-driven action, and measure outcomes relevant to those we serve, ensuring transparency and accountability. Special Requirements • The position(s) require(s) a Background Investigation be cleared prior to being hired. Do not include any confidential information in any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos , student/other ID number, driver's license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission. You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is inaccurate or incomplete. Resumes will not take the place of employment history. If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire. Training and Development assignments may be considered based on the availability of eligible candidates and are subject to approval by the Hiring Authority prior to the appointment. Training and Development assignments are temporary in nature and shall not exceed twenty-four (24) months. Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 9/2/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Social Services N/A Attn: Classification & Certification Unit P.O.Box 944243, MS 8-15-58 Sacramento , CA 94244-2430 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Social Services California Department of Social Services Classification & Pay Unit 744 P Street, MS 8-15-58 Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. • Resume is optional. It may be included, but is not required. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • Five (5) or more years of experience building and maintaining a cloud infrastructure, preferably Microsoft • Azure and/or Amazon Web Services (AWS) Cloud. • Extensive knowledge of development of cloud architectures • Proficient in implementing Infras Code (IaC) using tools like Terraform, ARM templates, and Bicep. • Experience with network security principles and best practices. • Experience with load balancing technology, preferably F5 Local Traffic Manager (LTM) and Access Policy • Manager (APM) and native cloud products. • Experience with Identity and Access management • Effectively multi-tasking with excellent time management skills. • Communicate effectively with all levels of staff and management. • Work well independently and as part of a team in a fast-paced environment. Benefits There are many benefits to joining our team! The State of California has a generous benefits package that includes medical coverage, CalPERS pension upon retirement, two weeks paid vacation per year, two weeks paid sick leave per year, two paid Professional Development Days, one paid Personal Holiday, pre-tax parking fee program. TRANSPORTATION REIMBURSEMENT • Public transit (mass transit) passes. • 100 percent discount on public transit passes sold by state agencies, up to the monthly exclusion amount provided by the Internal Revenue Service (IRS). • 100 percent reimbursement on public transit passes purchased by state employees, up to the monthly exclusion amount provided by the IRS. • Vanpool drivers and riders • 100 percent reimbursement on the monthly fee, up to the monthly exclusion amount provided by the IRS. Click here to view all the attractive benefits available to state employees! Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Hiring Unit...

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