Job description

Technical Analyst - Power BI/ Tableau Engineer with NLP experience Skills: SQL, Python, Java, R, Power BI, ServiceNow, MS SQL Role Overview: Looking for an individual with a strong analytical and reporting background, preferably with experience indashboarding tools, such as Power BI or Tableau. Experience with DAX (Data Analysis Expressions), either in Excel or Power BI, is preferred. Key Responsibilities: • Regular Reporting: Design and implement reliable reports from given data sources and distribute those reports on a reoccurring basis. This is often in the form of dashboarding but can also be generating files regularly. • Data Processing and Cleanup: Be responsible for data solutions to be able to integrate raw data sources into functional formats for analytics, dashboarding, and reporting. This requires knowledge of NLP (Natural Language Processing), Regex, and Data Cleaning. Skills & Attributes: • Technical Expertise • Hands-on experience with SQL, preferably in the context of interfacing with a Microsoft SQL Server. • Knowledge of programming in the context of automation and data cleaning, such as NLP (Natural Language Processing). • Experience automating manual tasks, such as data entry into a spreadsheet. • ServiceNow & ITSM Knowledge • Strong working knowledge of ServiceNow modules (Incident, Problem, Change, Knowledge, ITOM, ITAM). • Solid grasp of ITIL or related ITSM best practices. • Analytical Skills • Ability to work with large datasets, spot trends, and create actionable insights. • Proven track record of producing clear, meaningful reports and dashboards. • Problem-Solving • Exceptional analytical, critical thinking, and troubleshooting skills. • Tool-Specific Competencies • Programming: SQL (required), DAX (preferred), and experience in one of the following programming languages- Python, R, Java. • Dashboarding: Experience with a dashboarding software is required, (Power BI or Tableau is preferred). Job Type: Contract Pay: $55.00 - $64.00 per hour Work Location: On the road

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