Job description

Core Role Responsibilities: - Provide Level 1/2 support for D365 CE, F&O, and Power Platform solutions. - Assist in the configuration, testing, and rollout of system enhancements. - Troubleshoot and resolve basic application issues under senior guidance. - Help build and maintain Power Apps, Power Automate workflows, and Power BI reports. - Support data, validation, and migration tasks. - Document system processes, workflows, and configurations. - Work closely with senior developers and business analysts to learn custom development practices. - Participate in training sessions and knowledge sharing to continuously expand skillset. Basic Qualifications - 1–3 years of experience supporting or working with Microsoft Dynamics 365 CE and/or F&O. - Familiarity with Microsoft Power Platform (Power Apps, Power Automate, Power BI). - Strong troubleshooting, documentation, and organizational skills. - Ability to work collaboratively with IT teams and business users. - Bachelor’s degree in Computer Science, Information Systems, or related field. Preferred Qualifications: - Microsoft certifications in Dynamics 365 and Power Platform. - Exposure to Field Services, Call Center, or Resource Scheduling Optimization (RSO). - Knowledge of SQL, APIs, or system integrations. - Experience with Azure services (Logic Apps, Functions, Service Bus). - Familiarity with Agile/Scrum methodologies. - Interest in expanding technical skills toward custom development and system integrations.

Requirements