Job description

FULLBEAUTY Brands™ is the premier fashion and lifestyle destination for the plus size customer. We are an online and catalog marketplace offering a curated collection of the finest family of plus size brands and thousands of products. POSITION SUMMARY: The LMS Super User / System Administrator plays a critical role in ensuring the effective use, performance, and integrity of the Blue Yonder Labor Management System (Warehouse Labor Management – WLM) and related technologies. This role provides technical, administrative, and training support to Operations leadership and staff, serving as the primary point of contact for system optimization, troubleshooting, and end-user support. Additionally, this position coordinates with Lucas Systems on equipment repairs and enhancements to ensure the seamless operation of voice-picking technology. PRIMARY RESPONSIBILITIES: • Training & Support • Deliver onboarding and ongoing training for Operations leadership and administrative staff to drive system adoption and data accuracy. • Create and maintain clear documentation, SOPs, and user guides to support consistent system usage. • System Administration • Leads system strategy and configuration decisions for Blue Yonder LMS, providing guidance on labor standards, reporting optimization, and operational efficiency improvements that materially impact business outcomes • Advising leadership on LMS utilization, efficiency improvements, and labor strategy. • In partnership with leadership, develop policies, optimize workflows, and make recommendations that impact operations strategy. • Manage user access, security roles, and system configurations in line with organizational policies. • Data governance strategy, ensuring data integrity across LMS platforms by establishing validation protocols and directing corrective actions. • Conduct regular system audits, ensuring accuracy of user profiles, time values, and reporting structures. • Issue Resolution & Collaboration • Conducts root cause analysis of systemic issues, designs corrective solutions, and recommends process or technology enhancements to senior leadership. • Serve as the liaison between Operations, Blue Yonder, and Lucas Systems for escalated system issues. • Partner with Operations and Engineering teams to support the development and refinement of SOPs. • Data Management & Reporting • Develop and maintain customized reports to meet operational needs. • Review reporting accuracy, troubleshoot errors, and implement timely updates. • Provide oversight and quality assurance for data entry, reporting, and timekeeping processes, ensuring accuracy and compliance with organizational policies. • Equipment Oversight • Coordinate repairs and monitor the performance of Lucas voice-picking equipment. • Identify opportunities for equipment improvements and escalate recommendations appropriately. Minimum Qualifications • Strong technical aptitude with experience in troubleshooting and resolving system or reporting issues. • Proven ability to train individuals and groups, with excellent communication and interpersonal skills. • Skilled in preparing SOPs, documentation, and training presentations (Microsoft PowerPoint). • Advanced Microsoft Excel skills (pivot tables, VBA macros); proficiency with Word; familiarity with databases (Access a plus). • Prior experience with RedPrairie/JDA/Blue Yonder LMS and Lucas Voice-Picking Systems or similar platforms. • Detail-oriented with a track record of accuracy, reliability, and punctuality. • Team-oriented with the ability to manage multiple tasks and meet deadlines. • Associate or bachelor’s degree in industrial technology, Data Science, Analytics, or Mathematics required. WHY JOIN FULLBEAUTY? • Competitive Health Benefits (Medical, Dental & Vision) • Employer HSA Contribution • 401K Match • Employee Assistance Program • Hybrid Work Schedule (Corporate) • Business Casual Attire • Wellness Initiatives • 30% Associate Merchandise Discount Across our Family of Brands • Employee Discount on Travel, Cell Phone Plans and More • Generous Paid Time Off Program • Promote From Within Culture • Commitment to Being an Equal Opportunity Employer • Life Insurance Benefits • Internal charity that supports FULLBEAUTY Brands’ associates and their immediate family members during times of extreme hardship FULLBEAUTY Brands™ is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or protected veteran status.

Requirements