Job description

About this role: The Enterprise Functions Technology (EFT) group provides technology solutions and support for Risk, Audit, Finance, Marketing, Human Resources, Corporate Properties, and Stakeholder Relations business lines. In addition, EFT provides unique technology solutions and innovation for Wells Fargo Technology, Enterprise Shared Services, and Enterprise Data Management. This combined portfolio of applications and tools are continually engineered to meet the challenges of stability, security, scalability, and speed. Within EFT we are seeking a Lead Infrastructure Engineer to manage the full application lifecycle across diverse hardware platforms and operating systems. This role involves utilizing deep expertise in system integrations, enterprise support for third-party and custom applications, and a strong understanding of AI and automation solutions. The ideal candidate will also utilize advanced PowerShell scripting skills and experience with Power Platform development. In this role, you will: • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals • Interact with customer and vendor • Manage the deployment, lifecycle, and updates of Microsoft Teams clients across Windows, Mac, and VDI environments • Design, develop, and maintain custom Microsoft Teams applications using Microsoft Graph API, Teams SDK, and Power Platform • Integrate Teams with Microsoft 365 services and third-party systems, ensuring seamless cross-platform functionality • Lead architecture and implementation of bots, messaging extensions, and adaptive cards • Support enterprise-level integration of third-party and custom apps, including agent-based solutions • Ensure compliance with security and governance policies in all Teams applications and integrations • Monitor application performance and troubleshoot issues across platforms • Collaborate with cross-functional teams to gather requirements and deliver scalable, automated solutions • Document deployment, patching, and integration processes for audit readiness and compliance • Provide technical leadership and mentorship to junior engineers • Monitor tenant health, usage, and performance; proactively identify and resolve issues • Automate operational tasks using PowerShell and other scripting tools to improve efficiency and reduce risk • Stay informed on Microsoft's roadmap and assess the impact of upcoming changes on the institution's collaboration strategy • Provide technical leadership and mentorship to junior engineers and operational support teams Required Qualifications: • 5+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education • 5+ years of experience in Microsoft 365 development • 2+ years of experience with Microsoft Teams architecture and extensibility model • 2+ years experience with Power Platform (Power Automate, Power Apps) • 1+ years experience in Microsoft Graph API, Teams App Studio, Teams Toolkit, and PowerShell scripting • 1+ years experience with Azure Functions, Logic Apps, and Azure AD • 1+ years experience managing Teams client deployments and updates across multiple platforms Desired Qualifications: • Microsoft Certified: Teams Application Developer Associate • Microsoft Certified: Power Platform Developer Associate • Microsoft Certified: Azure Developer Associate • Familiarity with CI/CD pipelines and DevOps practices in Azure • Experience supporting Zoom platform lifecycle management, including client deployment, updates, and patching • Familiarity with Zoom integration and engineering support comparable to Microsoft Teams, including cross-platform troubleshooting • Ability to manage Zoom and Teams coexistence in enterprise environments, ensuring seamless collaboration and user experience • Prior knowledge and hands-on experience with Microsoft Purview, including data governance, compliance, and information protection features • Knowledge and experience with Microsoft Copilot or modern LLM tools • Bachelor's degree in Computer Science, Information Technology, or a related field • IT Infrastructure Library Certification (ITIL) • Excellent communication and collaboration skills • Strong problem-solving and analytical thinking • Ability to work independently and lead technical initiatives • Strong organizational skills with the ability to manage multiple priorities and deadlines effectively Job Expectations: • This position is not eligible for work visa sponsorship Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $119,000.00 - $224,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. VisitBenefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. • Health benefits • 401(k) Plan • Paid time off • Disability benefits • Life insurance, critical illness insurance, and accident insurance • Parental leave • Critical caregiving leave • Discounts and savings • Commuter benefits • Tuition reimbursement • Scholarships for dependent children • Adoption reimbursement Posting End Date: 25 Sep 2025 • Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visitDisability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

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