The SalesForce Solutions Architect at First Horizon is responsible for designing and delivering solutions that align with business requirements while ensuring system stability and performance. This role requires collaboration with development teams and stakeholders to produce technical requirements and architectural documentation.
Locations: Onsite in Birmingham, AL or Charlotte, NC Summary The SalesForce Solutions Architect works as a hands-on practitioner. You will find yourself delivering standards, patterns, and designs to First Horizon’s technology organization, as well as diligently engaging with the teams of developers who are implementing them! Your scope of influence will include (but is not limited to) stability, observability, portability, SDLC management, and producing technical requirements and solution designs that align to business requirements. You will join the frontline in ensuring we can meet the bank’s business needs while producing a modern, digital banking stack. Primary Responsibilities • Manages solution design from conception to delivery • Primarily responsible for producing architecture documentation for business applications as assigned and as projects and programs of work dictate • Maintains First Horizon’s Systems Documentation Inventory as a member of the Enterprise Architecture COP (Center of Practice) • Partners with lines of business, delivery teams, and SMEs to produce and refine technical requirements • Designs both the components and interactions within solution architectures that will deliver intended business outcomes • Collaborates with architects in other domains (Data, Security, Infra, Cloud, DevOps) to produce consensus and governance across solutions • Leads solution design workshops and emerging technology POC workshops • Validates 3rd Party/Vendor Solutions • Work collaboratively with the EPMO and other stakeholders to align IT strategy and planning with First Horizon’s business goals and objectives • Builds and maintains relationships as a technical advisor with influential decision-makers in First Horizon's Technology Organization • Works with development teams to ensure delivered solutions align with architectural standards, principles, and patterns • Works with technology leaders to include technical debt initiatives to portfolio roadmap • Ensures the quality and performance of Salesforce systems and applications, and collaboratively ensures the quality and performance of systems and applications which are integrated to Salesforce Requirements • Bachelor's degree in Computer Science, Management Information Systems, or related field • (2+) years of SalesForce architecture experience • (4+) years of SalesForce app development experience • (7+) years of application development or software engineering experience • Experience with technical documentation like interaction diagrams, process diagrams, network topologies and other architectural content • Experience with Agile and Waterfall methods Certifications/Licensures • Salesforce Certified Developer and/or Architect Skills and Competencies • Ability to adapt to new technologies and learn quickly • Skill with design patterns and familiarity with brokering them into business requirements and, ultimately, enterprise-wide strategic initiatives • Skill with Business Process Notation and/or UML and using them to define and refine business processes • Hands-on-the-keyboard depth of knowledge in Apex and one or more other popular programming languages (e.g. C#, Java, Go, Node) • Knowledge of application security design principles and techniques (OWASP, etc.) • Experience with Enterprise-level integration platforms like IBM ESB, WSO2, etc. • Working knowledge of modern Operating Systems (Linux/Windows) • Working knowledge of Networking Principles • Working knowledge of modern DevOps tooling and CI/CD • Understanding of public cloud service providers (AWS, Azure) and their IaaS offerings (e.g. API Gateways, Serverless Compute, Virtual Private Networking, Elastic Data Pools, NoSQL, Key Managers, Load Balancers, Blob Stores, Indexing Services, etc. ) • Kubernetes & Docker About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com. Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More - FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
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The SalesForce Solutions Architect at First Horizon is responsible for designing and delivering solutions that align with business requirements while ensuring system stability and performance. This role requires collaboration with development teams and stakeholders to produce technical requirements and architectural documentation.
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