Job description

Role: Dynamics 365 Architect Location: Atlanta, GA (Hybrid) Duration: 6 months Interview: Webcam interview + IN person interview. FACE TO FACE INTERVIEW IS MANDATORY in Atlanta GA! Job Overview: Constituents of the City of Atlanta regularly engage the city government to report issues and request city services. The city utilizes a Customer Relationship Management (CRM) system to capture, track, and respond to citizens issues and requests. The City of Atlanta recently implemented a new CRM solution from Microsoft Dynamics 365 and is seeking a Solutions Architect to support the application. As a Microsoft Dynamics Solutions Architect, you will be responsible for designing, implementing, and maintaining Microsoft Dynamics solutions to meet the business needs of customers. You will play a critical role in translating business requirements into technical solutions and ensuring the successful deployment of Dynamics 365 applications. This role requires a deep understanding of Microsoft Dynamics 365, along with strong analytical, problem-solving, and communication skills. Key Responsibilities: • Solution Design and Architecture: • Collaborate with business stakeholders to understand their requirements and translate them into functional and technical specifications. • Design end-to-end solutions using Microsoft Dynamics 365, ensuring alignment with business goals and technical standards. • Develop architecture diagrams, data models, and integration plans. • Implementation and Customization: • Lead the configuration, tuning, and optimization of Dynamics 365 applications. • Develop plugins, workflows, and scripts to extend Dynamics 365 functionality. • Ensure seamless integration of Dynamics 365 with other enterprise systems. • Project Management: • Oversee project timelines, deliverables, and resources to ensure successful project completion. • Work closely with project managers to provide regular updates on project status, risks, and issues. • Conduct solution testing, user training, and post-implementation support. • Technical Leadership: • Provide technical guidance and mentorship to other developers and team members. • Stay updated on the latest Dynamics 365 features, tools, and best practices. • Advocate for best practices in solution design, development, and deployment. • Client Engagement: • Act as the primary technical point of contact for clients, addressing their queries and concerns. • Conduct workshops and presentations to demonstrate Dynamics 365 capabilities and solutions. • Build and maintain strong relationships with clients, ensuring high levels of satisfaction. Qualifications: • Education: • Bachelor s degree in Computer Science, Information Technology, Business Administration, or a related field. • Experience: • Minimum of 5 years of experience in implementing and customizing Microsoft Dynamics 365 solutions. • Proven track record of successfully leading Dynamics 365 projects from inception to completion. • Experience with Dynamics 365 modules such as Customer Service, Sales, Marketing, Finance, and Operations. • Technical Skills: • Proficiency in Dynamics 365 customization, configuration, and development. • Strong knowledge of Microsoft Power Platform (PowerApps, Power BI, Power Automate). • Experience with Azure services, .NET, C#, JavaScript, and SQL. • Familiarity with data migration tools and techniques. • Soft Skills: • Excellent problem-solving and analytical skills. • Strong communication and interpersonal skills. • Ability to work independently and as part of a team. • Effective time management and organizational skills. Preferred Certifications: • Microsoft Certified: Dynamics 365 Fundamentals • Microsoft Certified: Power Platform Solution Architect Expert • Microsoft Certified: Power Platform App Maker Associate • Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate Thanks & Regards, Azam Mohammed Contact: 551.. 264.. 7249 Email: Aazam (at) pullskill (dot) com

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