Job description

Responsibilities - Network Management & Troubleshooting - Assist and lead in the design, implementation and administration of LAN and WAN architectures. - Perform advanced network troubleshooting, including identifying and resolving issues with wired and wireless networks. - Manage and maintain Cisco Meraki infrastructure, including switches, firewalls, and wireless access points. - Diagnose and resolve Wi-Fi connectivity and performance issues using Aruba and Cisco Meraki tools. - Configure and manage Aruba wireless solutions and ClearPass for network access control. - Utilize network and system monitoring tools to proactively identify and mitigate potential issues. - Prepare and maintain comprehensive documentation for network configurations, VM environments, processes, and troubleshooting guides. - Ensure that network and systems issues are identified in a timely manner, and propose solutions. - System Administration - Manage and optimize Microsoft Hyper-V environments, including creating, configuring, backups and maintaining virtual machines (VMs). - Troubleshoot and resolve issues with VMs, including performance optimization and resource allocation. - Oversee endpoint devices through JAMF and Endpoint Central, ensuring compliance and security across all systems. - Maintain and optimize Google Workspace, including user management and configuration. - Technical Support - Provide advanced support for network, system, and VM-related escalations. - Collaborate with other IT teams to ensure seamless integration and operation of systems, networks, and virtualized environments. Qualifications - Education & Certifications - Bachelor’s degree in Computer Science, Information Technology, or a related field. - Relevant certifications such as CCNA, CCNP, Meraki CMSS, Aruba Certified Mobility Professional (ACMP), ClearPass certifications, or Hyper-V certifications are highly desirable. - Experience - 5+ years of experience in system and network administration, focusing on troubleshooting and network implementation. - Proven expertise in Cisco Meraki solutions, including firewalls, switches, and wireless access points. - Hands-on experience with Aruba wireless systems, ClearPass network access control, and Hyper-V management. - Strong background in managing virtualized environments, including VM deployment and maintenance. - Familiarity with Google Workspace, SentinelOne (S1), JAMF, and Endpoint Central. - Technical Skills - In-depth understanding of network protocols, architecture, and troubleshooting methodologies. - Expertise in Hyper-V management, including failover clustering and high availability. - Familiarity with cloud-based environments and integration with on-premises infrastructure. - Proficient in scripting and automation to automation for administrative tasks.

Requirements