Job description

Remote Work from Home! Aldridge Pite, LLP is a multi-state law firm that focuses heavily on the utilization of technology to create work flow synergies with its clients and business partners. Aldridge Pite is a full-service provider of legal services to depository and non-depository financial institutions including banks, credit unions, mortgage servicing concerns, institutional investors, private firms, and other commercial clients. Aldridge Pite is dedicated to providing best-in-class representation across all of its Practice Areas through its unwavering subscription to three fundamental tenets: Partnership, Integrity, and Innovation. Purpose The Temporary Application Administrator is responsible for the correct operation and day-to-day administration of several firm-wide applications. This includes setting up new users, providing new user instruction, providing end user support, maintaining documentation, making configuration changes and performing upgrades. Specific Duties, Activities and Responsibilities • Provide day-to-day support for end user requests like new user setups, permission requests, or functionality questions • Work with vendors to install, upgrade and test applications and modules • Escalate complex service requests or issues to vendors • Participate in automation projects • Maintain documentation for internal IT use as well as end user use • Customize applications through the use of scripts, queries, reports, workflows, prompts, macros etc. • Develop checklists and controls to preempt issues and confirm correct operation Job Requirements • High school diploma; Bachelor’s degree preferred • Windows, Microsoft Office • Law office, legal case management experience preferred • Foreclosure, Bankruptcy or Evictions experience preferred • Some scripting experience required • SQL experience • Basic HTML, report writing • Basic networking familiarity • Any Microsoft, networking, or security certification General Competency Factors • Must be proficient in software tools, including but not limited to Windows, Word, Excel, Outlook, and the Internet. • Curious about anything IT or automation related. • Must possess strong written and verbal communications skills. • Must provide excellent customer service to internal and external customers • Identifies and solves issues in a timely manner. • Must be a team player and willing to help others in their department whenever necessary. • Must be extremely organized and be able to multi-task. • Conscientious with respect to work completion, deadlines, time management and attendance. • Takes initiative in face of obstacles and identifies what needs to be done and takes action. • Demonstrates commitment to Firm’s vision, mission, and core values. • Analytical and detail oriented, while working at a fast pace and capable of multi-tasking. • Develops professional relationships and builds rapport with others. • Overall good work ethic and willingness to adapt to change. In addition to remote work for most positions, we offer a comprehensive benefit program including: • Company Paid Life and Disability Insurance plans • Medical, Dental and Vision Plans with Prescription coverage • 401K Retirement Savings Plan • Flexible scheduling (within reason, depending on position) • Generous PTO plan for all full-time employees • Full equipment station at no cost for remote employees, including dual monitors • Employee Assistance Plan, offering free 24/7 counseling and consulting services to support emotional health and wellbeing • Wellness programs and employee discounts • Learning and development training opportunities for both personal and professional growth • And so much more! Aldridge Pite, LLP is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.

Requirements