Job description

Description The Systems Administrator is responsible for maintaining, administering, and improving client IT infrastructure, including servers, networks, cloud environments, and core business applications. A successful candidate will be proficient in managing Windows Server environments, Active Directory, Microsoft 365, virtualization platforms, and networking systems. This role requires both proactive monitoring/maintenance and responsive troubleshooting to ensure optimal uptime and performance. While most work is performed remotely from our Cherry Hill, New Jersey office, occasional client site visits are required. Responsibilities: • Administer, configure, and maintain Windows Server environments, Active Directory, Group Policy, and related infrastructure. • Manage Microsoft 365 environments, including Exchange Online, SharePoint, Teams, and security/compliance settings. • Monitor and maintain server and network performance, applying patches, updates, and security best practices. • Configure, maintain, and troubleshoot virtualization platforms (VMware, Hyper-V). • Implement and manage backups, disaster recovery solutions, and business continuity planning. • Maintain and support network infrastructure, including switches, routers, firewalls, VLANs, DHCP, and DNS. • Provide Tier 2/3 support for escalated issues from the help desk team. • Document system configurations, changes, and troubleshooting steps. • Participate in an on-call rotation for after-hours critical incidents. • Assist in IT infrastructure projects, migrations, and upgrades. • Perform other related duties as assigned by the IT Manager. Required Skills: • 3+ years of experience in systems administration or equivalent role. • Strong knowledge of Windows Server, Active Directory, Group Policy, and file/print services. • Experience managing Microsoft 365 environments, including security and compliance features. • Solid understanding of networking concepts: TCP/IP, routing, switching, DNS, DHCP, VLANs, and VPNs. • Familiarity with virtualization technologies (VMware, Hyper-V). • Strong troubleshooting skills across hardware, software, and network systems. • Excellent verbal and written communication skills, including the ability to explain technical concepts to non-technical users. • Ability to prioritize and manage multiple assignments with attention to detail. • Reliable transportation for client site visits. • Ability to lift and move computer/server equipment when necessary. Preferred Skills (Not Required): • Experience working for a Managed Service Provider (MSP). • Knowledge of Linux server environments. • Experience with advanced firewall configuration and security appliances. • Familiarity with remote monitoring and management (RMM) tools. • Exposure to cloud infrastructure (Azure, AWS) administration.

Requirements