Job description

Senior Manager, Business Application Consulting At PwC, our people in business application consulting specialize in consulting services for a variety of business applications, helping clients optimize operational efficiency. These individuals analyze client needs, implement software solutions, and provide training and support for seamless integration and utilization of business applications, enabling clients to achieve their strategic objectives. Those in Microsoft Dynamics ERP at PwC will specialize in analyzing client needs, implementing ERP software solutions, and offering training and support for seamless integration and utilization of Microsoft ERP applications. This will enable clients to optimize operational efficiency and achieve their strategic objectives. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognizing when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: • Craft and convey clear, impactful and engaging messages that tell a holistic story. • Apply systems thinking to identify underlying problems and/or opportunities. • Validate outcomes with clients, share alternative perspectives, and act on client feedback. • Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. • Deepen and evolve your expertise with a focus on staying relevant. • Initiate open and honest coaching conversations at all levels. • Make difficult decisions and take action to resolve issues hindering team effectiveness. • Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the firm's code of conduct, and independence requirements. The opportunity: As part of the Business Application Consulting team, you collaborate with Microsoft Dynamics 365 CE (CRM) or F&O (ERP) Functional Architects, Functional Consultants, clients, and engineering teams to deliver quality products and implementations. As a Senior Manager, you lead large projects, innovate processes, and maintain operational excellence while interacting with clients at a senior level to drive project success. You leverage your knowledge in Dynamics AX / 365 F&O Trade and Logistics, conduct business analysis workshops, and facilitate the implementation and support of Dynamics 365 ERP Trade and Logistic modules, demonstrating a commitment to excellence and senior-level client interaction. Responsibilities: • Lead and oversee large-scale projects within the Dynamics 365 ERP domain. • Innovate and refine processes to enhance operational productivity. • Engage with clients at a senior level to secure successful project outcomes. • Utilize proficiency in Dynamics AX / 365 F&O Trade and Logistics for impactful solutions. • Conduct workshops to analyze business needs and align with ERP capabilities. • Facilitate the implementation and support of Dynamics 365 ERP and Logistic modules. • Foster a culture of excellence and quality client interactions. • Guide teams through complex challenges with strategic insights. What you must have: • Bachelor's degree. • 10 years of experience. • Certification in Dynamics AX / 365 F&O Trade and Logistics. • Certification in at least one other Dynamics 365 F&O module. What sets you apart: • Demonstrates an in-depth ability to collaborate with Microsoft Dynamics 365 CE (CRM) or F&O (ERP) Functional Architects, Functional Consultants, clients, engineering teams including developers, testers and PMOs to deliver a quality product and implementation. • Demonstrating industry experience within Supply Chain or Inventory Management. • Communicating effectively in various formats and to diverse levels. • Demonstrating customer relationship skills. • Performing As-Is and To-Be process analysis. • Designing integration with 3rd party systems. • Providing post go live support. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy. PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. The salary range for this position is: $124,000 - $280,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws.

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