Job description

Description Location: Denver Corporate Office 1700 Broadway, Suite 200 Denver, CO 80290 Are you interested in a career where customers, colleagues, and community service are the cornerstones of your work? Would you like to work with a company that celebrates victories both big and small and welcomes ideas from all levels of our team? If so, join us here at Avanti Residential! Our moto is Sempre Avanti, meaning "Always Forward"/ "Always Welcome." We are "people people" through our mission and core values. We enhance our communities with our work, see all members of our team as leaders, and live La Bella Vita (The Beautiful Life). With endless opportunities for personal and professional growth, the sky's the limit when advancing your career and being the best you can be. There is a place for you at Avanti Residential. Join us today! The Modern Workplace Administrator is responsible for manage and support our corporate IT environment, with a strong focus on Microsoft 365, Intune, device lifecycle management, and end-user support. This role ensures our team members have a secure, productive, and modern digital workplace experience across Windows, macOS, and mobile platforms. What You'll Do... • Administer and maintain Microsoft 365 services, including Exchange Online, Teams, SharePoint, and OneDrive • Complete and manage support tickets in FreshService while adhering to defined SLAs and escalation protocols • Manage device lifecycle using Microsoft Intune, Autopilot, and Apple Business Manager, ensuring secure and compliant deployments across Windows, macOS, and iOS platforms • Enforce Conditional Access, MFA, and device compliance policies via Entra ID • Monitor and respond to cybersecurity alerts and email threats using Microsoft Defender and Barracuda. • Support user provisioning, group management, and licensing across M365 and third-party SaaS platforms • Provide end-user support for device, application, and connectivity issues across Windows, macOS, and mobile environments • Onboard and offboard employees including device configuration, account setup, and access control • Participate in audits and ensure compliance with security, access, and data handling standards • Set up, configure, and ship computers for new hires, ensuring all required applications, profiles, and security policies are in place • Support collaboration technologies such as video conferencing, Teams Rooms, and meeting hardware • Maintain and track hardware/software inventory and asset lifecycle • Create and maintain documentation for system configurations, IT procedures, and user instructions • Assist in all aspects of the IT function as well as other business technology needs, providing flexible support across systems, operations, and cross-functional initiatives • Collaborate with the Director of Technology to execute strategic initiatives and optimize IT systems. Requirements What You Need to Succeed... • Bachelor's degree in Information Technology, Computer Science, or a related field or equivalent professional experience required. • 2-4 years of experience in IT support or systems administration, ideally within a multifamily, property management, or corporate environment. • Hands-on experience with Microsoft 365, Intune, Autopilot, and endpoint management required. • Familiarity with cloud-first environments and modern identity/security tools (e.g., Entra ID, Conditional Access) preferred. • Able to manage multiple priorities with accuracy and efficiency while meeting deadlines. • Detail-oriented and strong work ethic. • Proficiency in forecasting, budgeting, and strategic use of tech platforms and staff. • Excellent understanding of computer systems, security, networks, and systems. administration, databases and data storage systems, and telecommunications systems. • Extensive software knowledge • Pass criminal background screening prior to employment. • Possession of a valid driver's license and up-to-date vehicle insurance OR reliable transportation is required. • If minimum qualifications are met during resume screening the Wonderlic pre-employment assessment is required. The assessment will arrive in the email inbox that you provided. Work Location... • Work Schedule and location based on supervisor requirements What We Do for You... • Based on position, annual or quarterly bonuses are awarded based on performance and KPIs. • Up to 20% apartment discount. • Continuing education and tuition reimbursement. • A generous PTO policy. • Health and wellness benefits include Medical/HSA/FSA/Dental/Vision/STD/LTD and many other benefits to meet your specific needs. • 4% company match for your 401k. • Avanti Shares Program where a portion of the company's transactional profits are awarded to you. The longer you stay, the higher your return. • Avanti Cares Program that helps employees in financial need. • Tenure-based Anniversary Recess. • Avanti Advisors Program to help new hires with onboarding. This job description is not an all-inclusive list of duties and responsibilities. Avanti Residential is an Equal Opportunity Employer and is committed to diversity in its workplace; applicants from all backgrounds are encouraged to apply. If you are interested in applying for a position with Avanti and need special assistance or accommodation to use our website, please get in touch with HR@Avantiresidential.com.

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