Job description

Role Description MS Dynamics CRM Solution Architect Solution Architect I - Enterprise Solutions Who We Are Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world. UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live. With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world. Visit us at UST.com. You Are UST is searching for an MS Dynamics CRM Solution Architect who will create business solutions by applying your knowledge to solve problems in complicated industries like manufacturing, oil and gas, energy, and transportation. The Opportunity • Responsible for consulting on Dynamics 365 CRM engagements including: developing the Solution Blueprint of Dynamics 365 CRM, implementation, upgrade, and/or extension of existing applications. • Effectively presents and explains information to various group sizes and levels of knowledge. • Prioritizes and plans work activities, uses time efficiently and develops realistic action plans. • Demonstrates professionalism, discretion, and good judgment in all interactions with coworkers, customers, partners and others. • Consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance. This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required. What You Need • 7+ years of experience directly managing software implementation projects; PMP certification is a plus. • 7+ years of experience with marketing, sales, and customer service operations and strategies • 7+ years of experience in consulting, business analysis, implementation, or product support in CRM systems • Microsoft CRM Integration and/or Scribe Integration Tools experience a plus • Must have excellent time management and organizational skills, written and verbal communication skills, work well in teams, and instil customer confidence • Bachelor’s degree in a related field or equivalent combination of education and experience; MBA is a plus • 5+ years of Microsoft Dynamics 365 Customer Engagement (CRM) implementation experience (including guiding the design, configuration and testing of core Dynamics 365 CRM modules, and hands on configuration of the Dynamics 365 CRM application) and 3 full lifecycle Dynamics 365 CRM implementations experience are key to this role. Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below. Role Location: Texas Compensation Range: $132,000-$198,000 Benefits Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico. Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance. Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year). All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws. What We Believe We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters belonging, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions. Humility We will listen, learn, be empathetic and help selflessly in our interactions with everyone. Humanity Through business, we will better the lives of those less fortunate than ourselves. Integrity We honor our commitments and act with responsibility in all our relationships. Equal Employment Opportunity Statement UST is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances. UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance. #UST #CB Skills Solution Architecture,Agile Methodology,Microsoft Dynamics 365

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