Job description

About the position The Senior VDI Systems Administrator will play a pivotal role in managing and optimizing the organization's Virtual Desktop Infrastructure (VDI) built on VMware Horizon and VCE platforms. This position encompasses a broad range of responsibilities, including analyzing, configuring, maintaining, and troubleshooting the VDI environment to ensure peak performance and user satisfaction. Key duties involve installing, evaluating, configuring, and upgrading servers, as well as maintaining associated hardware to meet organizational objectives. The role requires proactive identification of potential system issues, providing recommendations, and implementing solutions to enhance system efficiency and reliability. Additionally, the Senior VDI Systems Administrator will ensure that all system hardware, operating systems, software, and related procedures align with the company's standards, values, and performance goals. Collaboration is a vital aspect of this role. You will work closely with IT management on planning, procurement, and implementation initiatives, and coordinate with support teams to resolve escalated issues effectively. This dynamic position demands technical expertise, strategic thinking, and a commitment to maintaining a robust and efficient VDI environment. Responsibilities • Ensures continuity, security, and operational efficiency of the company's virtual desktop infrastructure , • Performs hardware and/or software installations, upgrades, and maintenance tasks which may require availability after regular business hours , • Assists in building and managing user profiles and app stacks , • Administers UEM/DEM and App Volumes , • Provides VDI rollout and production support to all end users , • Investigates, troubleshoots, and resolves server hardware and software problems as pertaining to virtual desktop infrastructure , • Participates in change control , • Assists in the development and testing of VDI redundancies and disaster recovery plan , • After hour response to position related emergencies , • Documents as-built configurations , • Other job-related duties as assigned Requirements • Bachelor's Degree in appropriate field of study and 10+ years' experience , • 10+ years of experience in administration and support in an enterprise environment provisioning, installing and supporting Microsoft Windows Server and Active Directory Domains , • Familiarity of Windows Server 2016 or above including Active Directory, File and Print services, and Group Policy , • 3+ years of experience supporting VMware vSphere, vCenter, Identity Manager, vROps and Workspace One , • 3+ years of experience supporting, administering and troubleshooting Omnissa Horizon including the provisioning of Instant Clones using UEM/DEM, App Volumes , • Familiarity with system / network logging, monitoring and alerting , • A general understanding of networking / distributed computing environment concepts, including principles of routing, bridging and switching, and network protocols (e.g. TCP/IP, DNS, IPsec, NFS, SMB and iSCSI) , • An understanding of file, block and object storage , • Familiarity with the principles and practice of system configuration management including system configuration, production system patching, and auditing of system / network changes , • Familiarity with backup hardware and software , • Ability to work as an effective member in a team environment , • Strong customer service skills , • Ability to perform analysis with limited supervision , • Ability to create system diagrams and documentation , • Good oral and written communication skills are required , • VMware certifications preferred Nice-to-haves Benefits • Competitive compensation package , • Comprehensive benefits program

Requirements