Job description

Job description At Avanade, we see how the power of Dynamics 365 shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create a lot of opportunities for Microsoft, our clients, and for you. Avanade has countless paths for you to pursue. One of them is sure to lead to your unique version of success. Come join us As a CRM Technical Architect, you'll be considered a learned professional that applies your subject matter expertise to design and implement CRM solutions for our clients across all phases of Avanade's projects. You will be responsible for overseeing the design and delivery of full SDLC of CRM solutions to clients, often across workstreams. You will have the ability to scale across projects as capacity allows. Additionally, you will be responsible for translating high-level strategy into more localized strategy and operational objectives for your team(s). You will be responsible for working with Client Stakeholders to set the vision, technical direction, and solution shaping of their Microsoft CRM technology stack. This role provides the opportunity to work for Microsoft's #1 partner, with an unrivaled focus on personal development and training in both technology and softer consulting skills. Together we do what matters. Skills and experiences • Ability to understand large, complex CRM / Power Platform solutions and the business benefits they deliver • Extensive experience with Microsoft Dynamics 365 Customer Engagement and its first-party applications and the Power Platform (Canvas Apps, Power Automate Flow) • Experience working in a Software as a Service (SaaS) environment, Azure (PaaS, Azure Functions, Azure Logic Apps, Service Bus, etc.), • Understanding of Relational (SQL) and non-relational databases, experienced in Microsoft .NET Full Stack Development, Front-End Development with HTML, JavaScript, and known JavaScript frameworks (React, Angular, etc.). • Putting together both data migration and integration strategies. • Consulting with external clients on complex projects, including in leadership roles • Working with global teams on CRM technology implementation and maintenance projects. About you Characteristics that can spell success for this role • Consultative, collaborative, relationship builder • Resilient, adaptable, flexible • Intellectually curious and passionate about tech • Client-centric attitude • Passion for learning and development What you'll do • Oversee team's work across all phases of Avanade projects (e.g., Plan, Analyze, Design, Build and Test) • Direct efforts to defining technical, operational, and user requirements • Review and improve conceptual architecture and technical solutions designs • Oversee partnership and coordination between customers, IT staff, and business partners to ensure high quality and timely resolution of customer issues • Hold your team(s) accountable to project quality standards through KPI identification and testing plan • Own partnership with cross-functional technology and design teams to ensure consistent, beneficial client interaction and solution delivery • Take an active role in sales activities and planning as required Learn more Avanade is the leading global provider of digital, cloud, AI and advisory services, industry solutions and design-led experiences across the Microsoft ecosystem. Founded in 2000 as a joint venture between Accenture LLP and Microsoft Corporation, Avanade has more certifications, Gold-level competencies and most valued professionals (MVPs) than any other Microsoft partner. Every day, our 60,000 professionals in 26 countries innovate responsibly to make a genuine human impact for our clients, their employees and their customers. To learn more about the types of projects our CRM team works on check out this info: • Being a Consultant at Avanade https://youtu.be/JQ1CBkMQezc • Geocode Records Fast https://www.avanade.com/en/blogs/techs-and-specs/dynamics-365/geocode-organizational-records-d365 • Customize Microsoft Dynamics 365 Field Service Schedule Board https://www.avanade.com/en/blogs/techs-and-specs/dynamics-365/how-to-customize-dynamics365-field-service-schedule-board • UNICEF Netherlands https://www.avanade.com/en/clients/unicef-netherlands Interested in knowing what's going on inside Avanade? Check out our blogs: • Avanade Insights - exchange ideas that drive tomorrow's innovation https://www.avanade.com/en/blogs/avanade-insights • Inside Avanade - explore what life is like working at Avanade https://www.avanade.com/en/blogs/inside-avanade Compensation for roles at Avanade varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience. As required by local law, Avanade provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York, Washington , Maryland, Washington DC, and British Columbia as set forth below and information on benefits offered is here . Role Location: Range of Starting Pay for role California: $139,000 - $184,300 Colorado: $139,000 - $165,300 Washington: $155,200 - $184,300 Enjoy your career Some of the best things about working at Avanade Opportunity to work for Microsoft's Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications) Real-time access to technical and skilled resources globally Dedicated career advisor to encourage your growth Engaged and helpful coworkers genuinely interested in you Find out more about some of our benefits Employee Benefits at Avanade | Avanade https://www.avanade.com/en/career/benefits A great place to work As you bring your skills and abilities to Avanade, you'll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You'll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It's all here, so take a closer look! We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our Inclusion & Diversity page Create a future for our people that focuses on • Expanding your thinking • Experimenting courageously • Learning and pivoting Inspire greatness in our people by • Empowering every voice • Encouraging boldness • Celebrating progress Accelerate the impact of our people by • Amazing the client • Prioritizing what matters • Acting as one

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