Job description

About Us At Prestonwood Landscape Services, we’re committed to providing peace of mind to our clients. For over 25 years, we've built strong relationships by making our clients’ needs our top priority. We pride ourselves on our reliability, attention to detail, and proactive communication. Our team is dedicated to delivering exceptional customer service, quality workmanship, and quick response times. We are committed to: • Quality of Life: We prioritize the well-being of both our clients and our team. • Integrity: We believe in honesty, transparency, and ethical behavior. • High Performance: We strive for excellence in everything we do. • Effective Communication: We value open and honest communication. • Strong Relationships: We build lasting relationships with our clients and team members. Benefits • Competitive salary package ($105,000 - $115,000) • Company iPhone, iPad, laptop • Company vehicle • Medical/Dental/Vision insurance • 401(k) with company match (eligible after 1 year of employment) • Paid Time Off (PTO) and paid holidays • Opportunities for professional development Position Overview The IT Administrator is responsible for overseeing the day-to-day technology operations of our organization. As the primary point of contact for all IT-related issues, you will ensure that our internal systems, networks, and equipment are secure, maintained, and operating efficiently. This role supports user management, hardware/software deployment, network maintenance, and continuous process improvements to enhance overall productivity. Job Duties • User & Account Management: Create/manage user accounts, emails, distribution groups, and permissions. Configure devices (laptops, mobiles, telephony) for new hires. Offboard employees by promptly removing access and securing data. • Hardware & Software Support: Deploy, maintain, and troubleshoot desktops, laptops, mobile devices, and peripherals. Install, update, and configure operating systems and key applications. Manage IT equipment procurement and inventory. • Network & Systems Management: Oversee networked devices (printers, scanners, shared drives). Assist with basic network tasks (cable management, connectivity troubleshooting) and coordinate with vendors. Perform routine backups, updates, and security checks. • Technical Support: Act as the primary helpdesk contact (in-person, phone, email, or ticketing). Diagnose and resolve first-level technical issues. • Documentation & Process Improvement: Document IT procedures, asset inventories, and configurations. Identify opportunities to improve IT processes and security. Qualifications • Bachelor’s in IT or related field preferred (or equivalent experience) • 5+ years in IT support/administration, ideally in a small-to-mid business • Proficient in Windows, Microsoft 365/Azure AD, and common office suites. Experience with user account management and networked devices • Basic networking knowledge (TCP/IP, LAN/WAN, switches, routers) and troubleshooting skills. Familiar with backup solutions, antivirus tools, and cybersecurity best practices • Ability to work independently and manage multiple tasks • Preferred certifications: CompTIA A+, Network+, Microsoft 365; vendor certifications (e.g., Cisco CCNA, MCSA/MCSE) are a plus Equal Employment Opportunity and Drug-Free Workplace At Prestonwood Landscape Services, we are dedicated to diversity and equal opportunity. Our goal is to create teams that represent a variety of experiences, perspectives, and abilities. We respect all team members and welcome applicants from all backgrounds. We do not tolerate discrimination or harassment based on race, religion, gender, age, disability, or any other characteristic protected by federal, state, or local law. Employment decisions are made based on qualifications, merit, and business needs. We maintain a drug-free workplace and may require pre-employment and random drug testing.

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