Job description

Description Summary:   This role is responsible for delivering on M3’s strategic product roadmap along with exercising day-to-day excellence in all aspects of software engineering and IT operations. This is a high visibility and high impact role within M3 that requires excellent communication and collaboration skills – both within the software engineering and IT teams, and across Product Management and customer-facing teams. It is a highly technical “been-there-done-that” role that requires someone with strong leadership skills and business understanding. It requires a high degree of ownership and accountability and the ability to excite and motivate technical people. Essential Duties:  ​​Deliver products and services on M3’s strategic roadmap, including web applications, APIs, and mobile apps Define and implement architectures, platforms, and technologies in collaboration with CTO and other technology leaders Oversee the day-to-day technical, architectural, and process standards, providing guidance to managers and engineers at all levels Define and maintain a technology platform roadmap to manage technical debt and reduce security risks Collaborate with Product Management and other business stakeholders and defining product roadmap and product requirements Mature and evolve software engineering practices, such as Agile/Scrum methodology, design standards, secure coding standards, peer reviews, testing, performance engineering, etc. Guide DevOps activities for production/operations in collaboration with IT Infrastructure teams Manage and optimize the resource model (local, hybrid, remote, offshore) with a balance of productivity, flexibility, and cost Act as a visionary and thought partner along with CTO and other technology and product leaders when it comes to platforms, frameworks, tools, AI, security, and developer productivity Measure and report on the productivity and quality of teams and progress of initiatives on the roadmap Support M&A evaluation and integration efforts incl. long-term organizational and technical considerations Lead, mentor, and manage individual technical contributors and managers/leads Education/Training/Experience:   Experience managing development teams with multiple manager-level and individual contributor direct reports Experience managing delivery of commercial SaaS solutions with medium sized teams (30-50+ people) Experience with developing and managing B2C and B2B systems at significant scale and volume Strong project management mindset and skillset, ability to formulate realistic plans that teams will buy into and deliver on Extensive experience developing and delivering products based on public cloud platforms, in-depth MS Azure experience required Extensive experience with Domain-Driven Design (DDD) and microservice patterns Extensive experience with Continuous Deployment and Integration (CI/CD) using Azure DevOps or similar Experience with formalized Agile methodologies such as Scrum Experience with formal IT Service Management based on ITIL standards Experience using AI tools and technologies to increase productivity of all software development activities, and using and deploying proprietary AI models for external use Hands-on experience with enterprise-grade SaaS applications at scale based on the following technologies required: .NET Core using Entity Framework Angular Message queuing systems such as RabbitMQ Caching systems such as Redis Relational (MS Azure SQL) and non-relational (MongoDB) database platforms Container technologies such as Docker and Kubernetes Commercial/third-party identity management services such as Okta and Auth0 Monitoring/observability tools such as Azure Application Insights, Grafana, RedGate, New Relic, Datadog, etc. Experience with test automation tools such as Katalon, Selenium, PlayWright, k6, JMeter, BlazeMeter, etc. for both functional testing and load/performance testing Excellent communication and documentation skills Bachelor’s degree in Computer Science, Engineering or related field (Master’s degree preferred) Professional Requirements:  Minimum 15 years’ experience as a software engineer/architect Minimum 10 years’ experience as senior manager, director, or VP Physical Requirements:  Ability to sit and/or stand for extended periods. Ability to perform work on a computer for extended periods. Ability to work in the office regularly, or pivot to working at home should emergency situations arise. Ability to attend work per assigned schedule and attend meetings with excellent attendance and punctuality. Ability to bend and lift up to 25 lbs.

Requirements