Job description

PROLIM (www.prolim.com) is currently seeking Product Support Analyst 3 for one of our top Client for Location- William B. Travis State Building, 1701 North Congress Avenue, Austin, Texas 78701 – 100% Remote Qualified candidates can directly send your updated resume and contact info via email: jayaprakash.hiremath@prolim.com Job Description Position Overview: We are seeking a highly skilled and motivated analyst to oversee the upgrade and troubleshooting of our Power Platform Center of Excellence (CoE) toolkit. The ideal candidate will have extensive experience with Co-Pilot Studio, Power BI Reporting, creating and managing Power BI Dashboards, and Power Platform Canvas app development. This role requires a proactive individual who can lead initiatives, provide technical expertise, and ensure the seamless operation of our Power Platform solutions. Key Responsibilities • Manage the upgrade and troubleshooting of the Power Platform CoE toolkit. • Provide expertise in Co-Pilot Studio to enhance and streamline development processes. • Develop, create and manage Power BI reports and dashboards to support business intelligence needs. • Lead the development and maintenance of Power Platform Canvas apps to meet organizational requirements. • Collaborate with cross-functional teams to ensure the effective implementation and utilization of Power Platform solutions. • Conduct training sessions and provide support to team members on Power Platform tools and best practices. Job Qualifications • Power BI expertise: Demonstrated ability to create and manage Power BI Reports and dashboards, with a deep understanding of data visualization and analytics. • Extensive experience with Power Platform CoE toolkit: Proven track record in managing upgrades and troubleshooting issues. • Proficiency in Co-Pilot Studio: Strong Knowledge hands-on experience with Co-Pilot studio for development and automation. • Power Platform Canvas app development: Skilled in developing and maintaining Canvas apps, with a focus on user experience and functionality. • Strong understanding of Azure Services including Azure Analytics • Strong problem-solving skills: Ability to diagnose and resolve technical issues efficiently. • Process documentation skills: Experience in creating and maintaining detailed process documents to ensure clear and consistent workflows Skills and Qualifications: 8 Years and above • Hands on experience administering Microsoft 365 and Microsoft Power Platform component • Experience with troubleshooting technical issues, analyzing logs and debugging software applications. • Strong understanding of data visualization principles, data modeling using Power-BI • Familiarity with Microsoft Azure Services, particularly Azure Active Directory • Experience with Dynamic 365 for Customer Services is highly desired. About PROLIM PROLIM is a leading provider of PLM, IoT and Digital transformation solutions to Global Fortune 1000 companies. With 9 global offices in US, India, and Australia, PROLIM has won 30+ awards and proudly serving over 1200+ customers to innovate and improve their profitability and efficiency. PROLIM was founded in 2005 and is headquartered in Farmington Hills, USA. With the global footprint and expertise in latest technologies, PROLIM can partner with you to speed up your Digital Transformation journey.

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