Job description

Duties / Responsibilities: • Produce information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics. • Prepare reports by collecting and analyzing information. • Process engineering documentation. • Access recording systems, third party systems, maps, etc, and interact with them. • Track tasks and update various systems and excel sheets. • Maintain confidence and protect operations by keeping information confidential. • Willingness to follow all departmental processes, procedure and guidelines during daily course of business in addition to compliance with all corporate policies. • Other duties as assigned by Supervisor. Essential Skills / Competencies: • Attention to Detail • Effective Two-Way Communication • Critical Thinking • Ethical Practice Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. • Associates degree preferred; minimum high school diploma or its equivalent required. • Demonstrated ability and a minimum of 3 years’ experience supporting Senior Level executives. • Exceptional aptitude with business correspondence, telephone skills, computer expertise including research and data analysis. • Must be highly effective in two-way communication to include written, verbal and telephone skills. • Exceptional customer service skills. • Strong organizational skills with the ability to meet deadlines, work under stress and be able to multitask. • Advanced computer literacy is required with proficiency in Microsoft Office products including Excel, Word and PowerPoint. • Prior work experience in Telecommunications or other service provider company helpful but not required. BENEFITS: We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including: • Comprehensive Healthcare/Dental/Vision Plans • 401K Retirement Plan with Company Match • Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!) • Paid Volunteer Time • Paid Parental Leave • Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service • Employee Referral Bonuses • Exclusive Entertainment Discounts/Perks #LI-JG1 Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law

Requirements