Job description

Join Public Consulting Group LLC (PCG), a premier public sector solutions implementation and operations improvement firm dedicated to enhancing health, education, and human services. Established in 1986, PCG employs around 2,000 professionals across the U.S., all devoted to delivering life-changing solutions. Our organization boasts a vast experience across all 50 states as well as clients in three Canadian provinces and Europe. To learn more about us, visit our website. Key Responsibilities: • Work closely with business analysts to understand and implement solution requirements for stakeholders. • Ensure compliance with system security standards as outlined in Information Security guidelines. • Prepare and maintain documentation for standard operating procedures and protocols. • Manage updates and modifications related to the Dynamics platform and associated technologies. • Create Power Automate flows based on defined solution requirements. • Lead troubleshooting efforts and resolve complex incidents effectively. • Support the rollout and implementation of enhancements to platform and products. • Assist field users by addressing issues escalated to the operations team. • Translate customer requirement stories into detailed Dynamics solution designs. • Engage in Application Lifecycle Management encompassing design, development, testing, and deployment. • Communicate requirements clearly to both technical and non-technical audiences. • Collaborate consistently to develop and implement innovative Project Operations solutions for improved business outcomes. • Stay informed about emerging trends and features in CRM and MS Dynamics. Qualifications: • 3-5 years of experience in an Agile software development environment. • 3 years of experience in a DevOps SDLC team. • 2-3 years of demonstrated development experience with Microsoft Dynamics. • 2-3 years of experience with Power Automate and JavaScript. • Exceptional organizational and documentation skills. • Strong written and verbal communication abilities. • Capable of interacting with all organizational levels and adjusting messages accordingly. • Proficient in documenting business processes, interaction and data flow, use cases, test cases, business requirements, and user stories. Education: Bachelor's Degree in Computer Science or equivalent. Certification: Preferred Microsoft Dynamics and/or Power Platform credentials. This role is remote with occasional travel for team and client meetings. At PCG, we foster a remote-friendly culture that empowers our employees. To thrive in this role, you should: • Be available during set working hours. • Have a safe, private, and distraction-free work environment. • Focus entirely on fulfilling your job responsibilities. We are accepting applications on an ongoing basis until the position is filled. Compensation for this role varies based on multiple factors, including office location, role, skill set, and experience levels, with a salary range of $70,000 to $110,000. In addition, PCG offers a comprehensive benefits package, including medical and dental care, 401k, PTO, parental leave, and bereavement leave. EEO Statement: Public Consulting Group is committed to equal opportunity employment, fostering diversity, and cultivating an inclusive culture. We believe our success comes from valuing the unique experiences of all our employees. All employment aspects are based on merit and individual qualifications, without discrimination based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status.

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