Power Automate Subject Matter Expert
Role: AdministratorCompany: VirtualVocations
Job description
A company is looking for a Power Automate SME for a contract position. Key Responsibilities Establish a specialized support and training function to enhance service quality and reduce wait times Deliver targeted training to empower users and optimize processes, reducing ticket resolution times Design and implement support and training teams while managing performance analytics and improvements Required Qualifications Advanced technical expertise in Microsoft 365, including Power Automate, Teams, and SharePoint Experience in delivering high-quality end-user support in dynamic environments Ability to diagnose and resolve complex issues beyond basic IT support Proven experience in creating training materials tailored for non-technical audiences Familiarity with various delivery modalities, including chat, phone, and ticketing systems
Requirements
• Advanced technical expertise in Microsoft 365, including Power Automate, Teams, and SharePoint
• Experience in delivering high-quality end-user support in dynamic environments
• Ability to diagnose and resolve complex issues beyond basic IT support
• Proven experience in creating training materials tailored for non-technical audiences
• Familiarity with various delivery modalities, including chat, phone, and ticketing systems
SHARE THIS OPENING
Similar jobs
Job Type
Contractor role
Skills required
No particular skills mentioned.
Location
El Paso, Texas
Salary
No salary information was found.
Date Posted
May 23, 2025
Similar jobs
VirtualVocations
VirtualVocations is seeking a Power Automate Subject Matter Expert for a contract position in El Paso, Texas. The role involves enhancing service quality through specialized support and training in Microsoft 365 applications.
