Job description

US Citizens and Green Card holders would be considered only on W2 Duties: Daily/Weekly Responsibilities: Main responsibility to help with Microsoft patching using Tanium Patch and 3rd party application install package builds and deployments using Tanium Deploy module Vulnerability, Removal of Unapproved applications and End of Life application Remediations Ability to watch, troubleshoot and resolve deployment errors via Tanium Deploy module Monitor the health of servers, workstations and agents to include WMI resolution Hardware and Software inventory reporting using Tanium Interact Develop, test and maintain application installation packages using WinRAR and/or InstallShield and PS App Deploy Configure, test and manage deployments including applications, registry fixes and other scripted commands Monitor deployments through all environments and resolve any issues Managing policy deployments using Group Policy Implement advanced scripting using multiple scripting languages when needed, i.e., PowerShell, Python, Batch and command line Coordinate application releases with the customer and other IT areas as needed Maintain awareness of industry trends Represent the department on project activities to communicate the capabilities of our services Troubleshoot problems to locate root cause and appropriate fixes in expedient fashion Provide support and technical issue resolution in support of other teams Work with vendors for support with resolving issues and developing/maintaining platform strategy Skills: Competencies/Skills: Project Management Excellent verbal and written communication Fully understand the needs of the end user Ability to translate end users' needs into application packaging/development and deployment projects, and deliver requested solution High Initiative Excellent organizational skills Attention to detail Ability to work in a team-oriented collaborative environment and independently Possess and demonstrate excellent time management skills Customer focused attitude Excellent analytical skills to identify, research and resolve complex system issues Conceptual thinking ITIL Processes Problem escalation and resolution Technical Skills: Tanium Enterprise Endpoint Management tool - mainly Tanium Deploy Module Chocolatey for Business Scripting: PowerShell, Python, Batch and command line Application packaging using InstallShield (preferred), WISE and/or WinRAR Knowledge on how to build Windows installers and removals for enterprise, Passive and silent switches Knowledge of Windows installer best practices Version control management Understanding of OS and registry Server and workstation Windows Operating Systems (32-bit and 64-bit) Windows AD Group Policy Process automation Testing methodologies Advanced troubleshooting skills – root cause analysis Fundamental networking concepts (LAN, WAN, TCP/IP, DNS, DHCP, WINS) Virtualization concepts (servers and desktops) Keywords: Education: Experience (at least 3 years of experience): Tanium Enterprise Endpoint Management tool within a multi-site, 1000+ node environment Patching, Application packaging and deployment using Tanium Deploy module Scripting: PowerShell, Python, Batch and command line Patch Management for 3rd party applications Networking concepts Active Directory, Group Policy and Firewalls Troubleshooting Workstation, server and virtual desktop/server environment support Service Management experience based upon ITIL practices – Service Now preferred Support of Windows Server and PC Operating Systems NOTES from hiring manager: role can be fully remote for the right candidate, local to Tampa area for hybrid is always preferred. Need to work core EST hours. Key Requirement: Candidates must have hands-on experience building and deploying software using SCCM or the Tanium Deploy Module, along with strong scripting skills—this is essential. Experience Needed: Proven ability to perform software deployments, build packages, and carry out vulnerability remediations. Project Scope: The role involves addressing vulnerabilities, removing end-of-life and unauthorized software, applying Microsoft patches, troubleshooting failures on workstations and servers, installing and upgrading third-party applications, and managing package creation and deployment.

Requirements