Job description

An international company in NYC is seeking a Japanese Bilingual Network Engineer. The perfect fit would be someone with over two years of working experience in network and security solutions. Responsibilities: • Configure internal-office server, PC, network, telephony hardware, and software considering security for customers. • Perform on-site installation of server, PC, network, telephony hardware, and software for customers. • Perform troubleshooting for remote & on-site server, PC, network, telephony hardware, and software for customers. • Provide support for server, PC, network, telephony hardware, and software administration to customers. • Perform installation and troubleshooting at site. (Required business trip.) • Compose and issue work records and project records of installation and configuration for each customer. • Report and archive actual solution and countermeasure of troubleshooting for future reference. • Report the status of each project and troubleshooting progress to your team/project leader. • Perform product research and market trend analysis as requested by your team leader. • Draft proposal and/or quotation for customers as requested by your team leader. • Control projects, vendors and sub-contractors for delivery and completion of projects on time. • Provide support of incident response based on situational analysis Requirements: • Bachelor's degree in IT-related major is preferred. • More than 2 years of network engineering. • Excellent communication and customer service skills. • Microsoft, Citirx, VMware and other major software vendor's product. • Cisco, Fortinet, Palo Alto and other major network vendor's devices. • Unix/Linux, Windows server operation and maintenance. • Security software and solutions for servers and PCs. • Proficient Japanese language skills.

Requirements