Job description

Job Title IT Manager I - IT Project Management / SDLC Location: Block 23 What You'll Do As an IT Manager I, within the Project Management / Software Development Lifecycle (SDLC) program, you will be responsible for ensuring that project management deliverables, documentation, and processes meet established standards across the IT project lifecycle. You will work closely with project managers, business leads, QA analysts, and development teams to verify adherence to the SDLC, ensure risk controls are embedded, and continuously improve process quality and compliance. You will help shape the quality assurance framework for project execution, conduct audits on project documentation, assess risk and compliance practices, and track process improvement initiatives. • Standardize and continuously improve project documentation templates, workflows, and knowledge repositories. • Facilitate training sessions and workshops on SDLC best practices, quality standards, and compliance requirements. • Integrate quality assurance checkpoints, including CI/CD pipelines where applicable. • Lead the quality control process for IT projects and ensure conformance with project management methodology and SDLC standards. • Review project documentation including project charters, plans, risk logs, and change requests for completeness and compliance. • Design and execute quality audit processes and corrective action plans for project teams. • Collaborate with project managers to identify areas for improvement in documentation, execution, and compliance. • Monitor project risk and issue tracking for resolution effectiveness and process accuracy. • Maintain quality dashboards and produce regular reports for leadership, highlighting trends and recommending improvements. • Partner with internal audit, risk, and compliance teams to prepare for audits and support remediation efforts. • Train project stakeholders on quality standards and continuously enhance process templates and guidelines. What You'll Need • 5+ years of experience in IT project management, quality assurance, or a related field. • Bachelor’s degree or equivalent experience required; advanced degree preferred. • Strong understanding of SDLC methodologies (Waterfall and Agile) and project governance. • Experience with project quality control frameworks, risk management, and/or documentation standards. • Financial services or banking industry experience preferred. • Proficient with project management and collaboration tools (e.g., Workfront, JIRA, Confluence, Azure DevOps, Lucid Chart, ServiceNow) is a plus. • Lean, Six Sigma, or other process improvement certification is a plus. • Excellent communication, analytical, and organizational skills. • High attention to detail and a proactive approach to problem-solving. Benefits You’ll Love We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career! About The Company Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process. © Western Alliance Bancorporation

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