Job description

Description The Systems Administrator II will act as a service owner for JAMF, Microsoft 365, and Citrix XenMobile. This role is crucial for managing and implementing JAMF to administer and control DOT’s Apple Mac devices, including testing and administering the software. As a Subject Matter Expert (SME) for Microsoft 365, this position will stay informed about upcoming features and changes in the Office 365 suite, lead version upgrade deployments, troubleshoot installation issues, and maintain Office group policies while serving as a resource for support technicians. Responsibilities also include building and maintaining DOT’s Citrix XenMobile environments, managing over 1000 devices, and serving as the point of contact for system-related issues. Additional duties will encompass application packaging, level 3 support, and group policy testing. Compensation and Benefits • W-2 Rate: Up to $90/hour • Hybrid work schedule (on-site 2-3 days a week) • 1-Year contract opportunity • Professional development support Why you should apply for this position today This is an excellent opportunity for professionals looking to elevate their careers in systems administration within a supportive and innovative environment. The role allows for hands-on experience with leading technologies and offers a chance to contribute significantly to the management of critical systems. Skills • Proficiency in JAMF software for Mac device administration • Expertise in Microsoft 365 and Office 365 suite • Strong troubleshooting skills for installation issues • Experience with Citrix XenMobile management • Knowledge of application packaging and group policy testing • Ability to provide level 3 support and serve as a resource for other techs Responsibilities • Serve as the service owner for JAMF, Microsoft 365, and Citrix XenMobile • Test, implement, and administer JAMF software • Lead version upgrade deployments for Microsoft 365 • Troubleshoot installation issues and maintain Office group policies • Build and maintain Citrix XenMobile environments • Manage 1000+ devices within the XenMobile system • Provide application packaging and level 3 support Qualifications • Proven experience as a Systems Administrator or similar role • Strong background in managing Apple Mac devices • Experience with Microsoft 365 and Citrix XenMobile • Excellent troubleshooting and communication skills Education Requirements • Bachelor’s degree in Computer Science, Information Technology, or a related field Education Requirements Credential Category • Related degree in technology or systems administration preferred Experience Requirements • 3+ years of relevant experience in systems administration • Experience with JAMF, Microsoft 365, and Citrix XenMobile is highly desirable Why work in Raleigh, NC Raleigh is a vibrant and rapidly growing city known for its rich history, cultural diversity, and strong job market, especially in technology and innovation. With a thriving arts scene, beautiful parks, and a wide range of dining options, Raleigh offers a balanced lifestyle that promotes both personal and professional growth.

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