Job description

Job Duties: • Participates in defining needs for existing and new Microsoft Dynamics (D365) F&SCM solutions • Documents existing applications, related business processes, and personas impacted • Identifies existing inefficiencies, potential improvement opportunities, and critical differentiating business requirements • Envisions and develops representations of recommended future state options for evaluation by clients • Understands related security structures and best practices • Designs and develops scorecards for evaluation of candidate business applications • Creates dashboard presentations of quantitative and qualitative scoring of candidate options • Supports Technical Leads, Developers and Managers by providing functional clarifications and setting expectations with team and client • Solution Functional Design: • Performs functional (business process) solution design in business applications contexts, to provide maximized business value and deliver strong business agility while meeting applicable requirements and constraints • Consulting : • Gains a deep understanding of client needs, analyzes best practices, and plays an integral part in defining and proposing business value solutions that meet or exceed client expectations • Program & Project Management: • Supports, and manages aspects of business applications implementations • Documents and maintains project milestones, phases, elements, and budget • Monitors project progress by tracking risks, actions, issues, decisions, and other activities • Develops references for users by writing and maintaining user documentation; providing help desk support; training users • Implementation and Support: • Provides functional support of EBA solutions and related technologies • Manages and resolves issues, defects, and change requests • Manages and performs systems configuration tasks (but not coding/development) for process workstreams as directed • Provides ongoing support during project implementations and post-go-live support • Responsible for configuration of solution based on requirements • Fosters a positive demeanor, learning attitude and client service mentality with the team • Travel – up to 25%, as needed • Other duties as required • Supervisory Responsibilities: • Owns and drives completion of projects and large key workstreams within as directed by practice leaders • Manages projects and larger workstreams as directed • Reviews quality of team deliverables • Mentors and develops senior consultants Qualifications, Knowledge, Skills, and Abilities: • Bachelor’s Degree and eight (8) or more years of industry experience with ERP systems, required; OR • High School Diploma/GED and nine (9) or more years of industry experience with ERP systems, required • Experience: • Eight (8) or more years of ERP business process analysis and/or leading ERP projects experience, required • Five (5) or more years of consulting experience within the Microsoft D365 F&SCM platform, required • Some client facing best practice consulting experience, preferred

Requirements