Job description

The Partner Account Manager (PAM) role in Microsoft Advertising is a pivotal position within the Channel Partner team at the Global Partner & Retail Media Team (GPRM) org. This team plays a critical role in strengthening Microsoft's presence in the digital advertising ecosystem by offering a diverse portfolio of products and solutions. As a PAM, you will engage with top partners in North America, building deep relationships, driving scalable solutions, and ensuring high levels of partner satisfaction. Collaborating with internal teams, you will develop and execute strategic partner account plans, delivering impactful results while contributing to Microsoft's overall advertising strategy. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities • Building and cultivating deep business relationships with partners and driving high levels of partner satisfaction. • Developing and owning strategic partner account plans in collaboration with the Partner Sales Executive (PSE). • Providing targeted solutions and ongoing service and support, delivering industry-leading Service Level Agreements (SLAs) for account management activities. • Leading partner engagement rhythm and meetings, ensuring the right conversations are happening to grow the account. • Managing core scorecard metrics such as revenue, adoption, total performing accounts, account penetration, and Partner Satisfaction. • Contributing to the Microsoft Advertising Partner Team Unit (PTU) by sharing insights, managing channel conflict, and exploiting revenue opportunities. • Proactively identifying scale opportunities to drive additional revenue and driving feature adoption. • Other: • Embody our culture and values Qualifications Required Qualifications: • 6+ years relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising) • OR Bachelor's Degree in Sales, Marketing, or related field AND 4+ years relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising) • OR Master of Business Administration (MBA) Degree in Sales, Marketing, or related field AND 2+ years relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising) • OR equivalent experience. • Experience working through partners in digital advertising (search advertising and display, native, video (DNV)) Preferred Qualifications • 8+ years relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising) • OR Bachelor's Degree in Sales, Marketing, or related field AND 5+ years relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising) • OR Master of Business Administration (MBA) Degree in Sales, Marketing, or related field AND 4+ years relevant work experience (e.g., Sales, Advertising, or Marketing with a focus on digital advertising) • OR equivalent experience. • Experience working in a partner ecosystem. Advertising Client Success IC3 - The typical base pay range for this role across the U.S. is USD $85,100 - $169,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $112,000 - $185,300 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay Microsoft will accept applications for the role until June 4, 2025. #MicrosoftAdvertising #MSA #MicrosoftAI Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Requirements