Job description

System Administrator II National Corporate Housing is seeking an on-site System Administrator II for our Corporate IT division located in our Denver, CO headquarters with strong knowledge in Windows 10/11, Office 365, AzureAD/Entra, MS Intune, and other end-user software. This role will report to the IT Manager and will help support over 300 end-users in offices throughout the United States and a few international locations. The System Administrator should be a jack-of-all-trades with excellent technical skills and extremely strong customer service skills. National Corporate Housing is a multi-brand, global leader in providing temporary housing program management for global business travel and corporate relocations. National is one of the largest providers of temporary housing around the globe. Guided by our vision to be the most admired and respected global company to our coworkers, customers, and suppliers, National is sought out by and maintains strong strategic alliances across multiple business industries including, engineering, construction, technology, consulting, insurance, government agencies and contractors, professional sports and entertainment. Job Responsibilities: • Provide Tier 2 & 3 support and technical guidance to front line Help Desk Analysts and provide occasional Tier 1 support to our internal user base • Provide support, technical guidance, and act as backup to other System & Security Administrators • Contribute to the planning, design, and implementation of IT infrastructure projects • Primary administrator for MS Intune, creating and maintaining packages & configurations of managed workstations • Create and maintain security policies for users • Create and maintain PowerShell scripts to automate routine administrative tasks • Create and maintain internal policies and procedures • Implement solutions when workflow deficiencies identified within Helpdesk team • Analyze reports to determine recurring issues and provide long term resolution • Manage VoIP Phone system • Password and identity management, including user account administration (setup, maintenance, auditing) • Monitor system/infrastructure and workstation performance • Install software and updates for server OS and application software • Solicit feedback from Associates about technology needs • Create materials and provide training to associates on technology resources • Plan for and respond to service outages and other problems • Off-hour/Weekend work and on-call rotation may occasionally be required (system updates/patches/etc) • Other tasks or duties as assigned by IT Management Job Requirements: • Bachelor’s degree (MCSE are encouraged to apply) or equivalent experience • Five – Seven years of System Administrator experience in a corporate environment, supporting 100 or more users • Working experience with the following technologies is required • AzureAD/Entra, including SSO, onprem Active Directory, Azure AD Connect • O365 Administration, including Exchange Online/hybrid, OneDrive, Teams, SharePoint • Security Operations, including risk assessments, responding to breach/compromise incidents, Conditional Access Policies, DLP Policies • PowerShell scripting • Windows 10 - 11, Windows Server 2019 • MS Office Suite • MS Defender • MS Intune • Cloudflare (or similar Web Application Firewall/CDN/DNS services) • Zoom Web Conferencing • Zoom VoIP Phone system (or similar Cloud based VoIP system) • Meraki Firewalls/WAPs/Switches (or similar Cloud based firewall services) • Advanced knowledge and experience with networking concepts • Working experience with the following is a plus, but not required • Azure Logic Apps • Azure Runbooks • Atlassian Confluence/Jira • Dell hardware (laptops) • ManageEngine ServiceDesk • Nagios • Oscar Enterprise Reservation system • Audio/Visual equipment related to conference rooms • Building Keycard/security systems (DSX) • Xerox Copiers/XDA Benefits: • Competitive Compensation • $80,000-$90,000 • Annual performance based bonus potential of 10% • Medical, dental, and vision insurance options 401k plan with discretionary match Company paid life insurance, short term disability, and long term disability Supplemental life insurance, critical illness, accident, and identity theft protection One-of-a-kind culture dedicated to Diversity, Equity, and Inclusion Inclusive Awards and Recognition Program Vacation, sick, and floating holidays Paid time off Paid volunteer time Wellness program Complimentary use of corporate apartments for vacation or travel (when available) National is a drug & alcohol-free workplace. Please note that we conduct a background check and 5 panel drug screen after a contingent offer has been made. Fair Labor Standards Act (FLSA): Exempt Will not provide assistance with relocation costs All employees are expected to have knowledge of National’s business units and established procedures and compliance rules pertinent to their positions. National Corporate Housing is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status

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