Job description

Role: Microsoft Dynamics 365 (SME) Location: NJ, CT, or PA Duration: Long term Client: Vaco / Munich Re Job Description: 10+ years of experience Overview: We are seeking a Microsoft Dynamics 365 Subject Matter Expert (SME) with a strong focus on CRM functionality to help optimize and streamline our use of the Dynamics platform. This role is functional/architectural in nature—ideal for someone who can bridge the gap between development and enterprise architecture. You’ll play a key part in shaping the future state vision for Engineering and guiding the strategic use of Dynamics 365 across the business. Key Responsibilities: Provide expert analysis and recommendations for simplifying and optimizing our Dynamics 365 platform. Act as a functional advisor on how to best leverage purchased features and identify where current usage may be misaligned. Offer thought leadership and practical direction on Microsoft’s roadmap (e.g., advising on sunset features and suitable alternatives). Support the design and implementation of scalable, efficient solutions within Dynamics CRM, with ERP knowledge as a plus. Collaborate with stakeholders to define future-state architecture and support key integration initiatives. Evaluate integration strategies with Azure SaaS and other cloud-based components. Stay current on Dynamics 365 updates and advise the team on risks, opportunities, and best practices. Qualifications: Proven experience in Microsoft Dynamics 365 CRM as a functional consultant or solution architect (non-developer role). Experience designing and implementing Dynamics 365 solutions in complex environments. Strong understanding of Azure, cloud-based integrations, and related SaaS technologies. Ability to evaluate and communicate platform capabilities, limitations, and workarounds. Excellent communication skills and prior experience in client-facing or consulting roles. ERP experience is a strong plus, but not required. raju.kumar@klaxontech.com www.klaxontec

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